Claim online – It’s easy with Bupa
How to claim online in four easy steps
If you pay for medical costs on the spot or afterwards, you may be eligible to claim back a portion or entire amount of the invoice.
You need to provide your Australian bank account details when you submit a claim (it cannot be an overseas bank account).
Once your claim is processed, any refund will be paid into this account..
Processing times will vary depending on the nature of the claim.
Most claims for doctor visits are processed within 5 business days.
Hospital claims (including outpatient visits) are processed in approximately 7-14 days. If we require additional information we will contact you.
In some cases a Medical Certificate from the doctor will be required.