Ambulance cover

In a medical emergency, the last thing you should have to think about is the cost of getting to hospital. Our ambulance cover picks up the cost of emergency hospital transport. So if you ever need an ambulance in an emergency, you won’t have an unwelcome financial surprise.

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What’s covered?

Service	Emergency Only Ambulance Cover	Premium Ambulance Cover
Unlimited road and air ambulance transport in emergency situations^# by a Bupa recognised provider
On-the-spot emergency ambulance treatment anywhere in Australia at any time
Non-emergency road and air ambulance transport by a Bupa recognised provider, such as transportation from a hospital to your home or between hospitals		Up to $5,000 per person, per year

^#Situations requiring immediate medical treatment. Common emergency situations include sudden collapse, severe chest pains, acute breathing difficulties, fractured bones and uncontrollable bleeding.

What's not covered?

Emergency Only Ambulance Cover

Non-emergency medical transport or treatment, including in situations where immediate medical treatment is not deemed necessary, or for transportation from a hospital to your home or another hospital.
Where your state government provides ambulance coverage (eg. QLD & TAS) or when you hold a subscription with your state ambulance provider.
Air and road transport services that are not operated by a state or territory government or an organisation recognised by Bupa in your home state.
Medication administered at the site or in transportation.

Premium Ambulance Cover

Non-emergency ambulance transport during your initial one month waiting period, including in situations where immediate medical treatment is not deemed necessary, or for transportation from a hospital to your home or another hospital.
Where your state government provides ambulance coverage (eg. QLD & TAS) or when you hold a subscription with your state ambulance provider.
Air and road transport services that are not operated by a state or territory government or an organisation recognised by Bupa.
Where compensation, damages or benefits may be received from another source

Nationwide cover

Bupa offers Australia-wide ambulance cover for all Australian residents. However, different Australian states have different rules when it comes to ambulance cover.

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NSW & ACT

Residents in these states who hold specific concession cards in New South Wales or Australian Capital Territory or have eligible private hospital cover are covered for emergency ambulance services within NSW and all states except SA and QLD. Residents without private health insurance or concession entitlements are personally responsible for the cost of ambulance transportation.

QLD & TAS

State-funded ambulance cover is available for residents of these states. This coverage is available nation-wide for QLD residents. For Tasmanian residents, reciprocal agreements exist in all states except SA and QLD, which is where our Ambulance cover can come in handy.

SA & VIC

Residents of these states need to personally ensure they are covered, either with a state ambulance provider or a private health fund.

NT & WA

Ambulance services for residents of Northern Territory and Western Australian rural areas are run by St John Ambulance Australia, under contract to the state/territory government. People in the Perth metropolitan area (From Two Rocks in the north to Port Kennedy in the south and Wundowie in the east) must get ambulance cover from a private health insurer to be covered. All Western Australian Aged Pensioners have access to ambulance services free of charge. All other senior citizens over 65 pay only 50% of the normal cost.

Why choose Bupa?

Quality ambulance cover

If you're looking for more comprehensive health cover, we've also included capped emergency ambulance cover in most of our Extras covers and all our combined Hospital and Extras covers.

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Bupa Plus

Even when you’re in great health, there are still plenty of ways to get everyday value thanks to Bupa Plus. Just being with Bupa gives you access to this program, including an exclusive range of rewarding health discounts, tools and more to help you live a healthier, happier life.

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After Hours Support

We understand that illness can strike at any time, including after hours when your GP is not available. That’s why our members have complimentary access to After Hours Plus from 13SICK, National Home Doctor Service. This means when you book a bulk-billed home visit, common medications can be prescribed on the spot, at no cost, so you can start getting well sooner.

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