Complaints and Feedback
It’s important that every customer experience with us is a good one. So if we’ve gone above and beyond or we’ve fallen short of your expectations in some way, we’d appreciate the feedback. If you want to get in touch with us, please follow the steps below:
Contact Bupa Customer Relations
Send us an email customerrelations@bupa.com.au
Call 134 135
Call 134 135 to speak to a customer service representatives
Visit a Bupa Store
Speak to us in person Find a Bupa store
Post a letter
Customer Relations
Manager, Bupa
GPO Box 9809
Brisbane Qld 4001
Visit a Bupa Store
Speak to us in person Find a Bupa store
Post a letter
Customer Relations
Manager, Bupa
GPO Box 9809
Brisbane Qld 4001
Special assistance
The Australian Government's translation and interpreting service.
The Australian Government's translation and interpreting service.
Contact Bupa
(Aged Care)
Please speak to the General Manager of the Care home in the first instance
Please speak to the relevant medical centre in the first instance
Level 15,
33 Exhibition Street,
Melbourne Vic 3000
(Home, Car and Travel)
Complaints Manager,
ClearView Life Assurance
Limited,
Reply Paid 42331,
Sydney NSW 2001
You can read about our Privacy and Security policy. If you have any concerns about how your information is handled by Bupa, please call us on 134 135.
Further Complaints
Manager, Bupa
GPO Box 9809
Brisbane Qld 4001
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