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To help people live longer, healthier, happier lives, and to make a better world.
Bupa Australia supports more than 6 million customers with their health insurance, aged care, dental, optical, and hearing needs.
Bupa Asia Pacific is part of the Bupa Group, a global healthcare company. For more than 75 years, Bupa has been working hard to help people take care of their health and wellbeing.
Around the world, we’re working to reinvest profits into high quality, innovative healthcare for the benefit of current and future customers.
Make new possibilities happen

We innovate, invest, and take action for the wellbeing of our business and customers.
Act with empathy and respect
Care is in our DNA. We act with respect for our customers, communities, and the planet.
Own your decisions and actions
We take responsibility for our actions and our role in making a better world.
Building on our proud 75-year history, our ambition is to become the world’s most customer-centric healthcare company.
In addition to expanding our face-to-face and virtual offerings, we’re growing our national network of healthcare centres that offer GP, allied health, and pathology services to everyone, not just Bupa members.
Our digital health platform Blua is also being bolstered. It currently offers:
Bupa proudly partners with the Australian Government to deliver essential health services that support the wellbeing of communities across the country. Â
Through longstanding contracts, we provide integrated health care to Australian Defence Force (ADF) members and support to the Department of Veterans’ Affairs (DVA). We support the physical and mental health of ADF members through provisioning and health system partnerships.
We also provide comprehensive medical assessments to visa applicants, while a growing network of urgent care clinics delivers key health services in regional and metro areas.
These partnerships and tailored solutions reflect our commitment to the health of those who serve, and to the broader Australian public health system.
* Based on average number of employees in the current year.
^ Delivery is arranged by Chemist2U through Bupa’s digital health platform, Blua. For orders that qualify for same-day delivery, cut-off times vary by location. Your delivery window will be confirmed in the app or website before you place your order. Delivery estimates are based on the participating chemist’s opening hours. If an order is confirmed, Blua chemist delivery service will use reasonable endeavours to deliver your order to the relevant address within the delivery timeframe stipulated in the app or website. Factors that may change the delivery time include when an order is confirmed and paid (eg. if it is paid outside of designated delivery or order hours), limited stock availability, or any adverse weather, traffic or other events.
†Yearly limits, waiting periods, fund and policy rules apply. Members will only be able to book general doctor appointments via Blua. Appointments with specialists cannot be booked via Blua. Members who are under 18 years old may need to attend the appointments with a parent or guardian. Available on all eligible extras and combined products that include Blua online doctor appointments. 100% of the appointment fees will be covered for Blua online doctor appointments. Service limit of 3 appointments or 6 appointments per person depending on the eligible extras product. Service provided by third party partner. See blua.bupa.com.au for more details.
# Waiting periods, benefit claiming restrictions, fund and policy rules apply.
** Percentage back may vary depending on your level of cover, and benefit claiming restrictions. For most services at our Members First providers covering dental, physiotherapy, chiropractic and podiatry consultations. Bupa has Members First providers for these services. Not available in all areas. Waiting periods, yearly limits, policy and fund rules apply. Applies to included services only. Confirm before treatment that the specific provider at your chosen clinic is part of Bupa’s Members First network, as this may affect benefits.
^^ Bupa telehealth support is available to eligible Bupa Health Insurance customers. Waiting periods, fund, policy, and program eligibility rules may apply.
From optometrists and aged care nurses to the people in our call centres, our 17,000 team members are committed to putting customers at the heart of everything we do.*
