Making a claim

Because we’re here to get things moving.

Okay, let’s try and get your claim sorted so we can help get you back on the road sooner. And remember, if you’ve any questions, we’re only a call away on 132 480 - 24 hours a day.

Bupa Health members save 10% each year

Start here!

3 things to do when the unexpected happens:

Car insurance

Because the road less travelled awaits…

From blind spots to untrustworthy trolleys, accidents on and around the road happen.
So, help protect yourself on the road with car insurance through Bupa.

  • Plus, as a Bupa Health member, you could save 10%+, and Bupa Ultimate Health members 15%+ off.

Looking for more than just car insurance?

Home Insurance tile

Home insurance

Choose Gold, Silver or Bronze cover to help protect your most-valuable possessions. Plus, Bupa Health members get 10% off+.
Pet Insurance tile

Pet insurance

Get up to 80% back on eligible vet bills should the unexpected happen to your furry friend. Plus, Bupa Health members get 10% off.
Travel Insurance tile

Travel insurance

Feel protected and prepared for the unexpected while you’re away from home – here or overseas. Plus, Bupa Health members get 15% off+.

Customer support for family and domestic violence situations

At Bupa, our Travel, Motor Vehicle and Home Insurance policies are issued and underwritten by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 (IAL), who also manage our insurance claims. If you’re suffering from a family and domestic violence situation, please read IAL’s Family and Domestic Violence Policy to understand the ways they can support and assist you.
Disclaimer

+Minimum premiums may apply. Any applicable discounts may be subject to minimum premiums. Discounts only apply until a minimum premium is reached. When we determine your premium, we may also limit any increases or decreases in your premium by considering factors including at renewal your previous year's premium amount. When you purchase your policy and at renewal you may not receive the full discount based on the premium calculation process. For Landlord policies, this discount will not apply to the cost of the liability cover under those policies. This offer can change or be removed at the renewal of a Bupa Home, Car, Landlords, Valuables or Travel policy.

The General Insurance Code of Practice

We proudly support the General Insurance Code of Practice, which aims to raise the standards of practice and service in the general insurance industry. This includes car insurance, travel insurance and home insurance. For more information, please download a copy of the General Insurance Code of Practice (PDF 140kB) or the Financial Services Guide (FSG) (PDF 258kB).

Bupa Car Insurance is distributed by Bupa HI Pty Ltd ABN 81 000 057 590 an authorised representative of the issuer, Insurance Australia Limited ABN 11 000 016 722 AFSL 227681, trading as CGU Insurance. Any advice is general only and does not take into account your personal circumstances. Consider the Product Disclosure Statement (PDS) and Target Market Determination (TMD) to see if these products are right for you.

Bupa Home Insurance and Bupa Travel Insurance is distributed by Bupa HI Pty Ltd ABN 81 000 057 590 an authorised representative of the issuer, Insurance Australia Limited ABN 11 000 016 722 AFSL 227681, trading as CGU Insurance. Any advice is general only and does not take into account your personal circumstances. Consider the relevant Product Disclosure Statement (PDS) (Home Insurance and Travel Insurance) and Target Market Determination (TMD) (Home Insurance and Travel Insurance) to see if the product is right for you.

Bupa Pet insurance is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, is arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and is promoted and distributed by PetSure's Authorised Representative (AR) Bupa HI Pty Limited ABN 81 000 057 590, AR 354269. Any advice provided is general only, and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing. PDS and Target Market Determination available at bupa.com.au/pet-insurance to see if these products are right for you.