Access your Bupa health insurance on the go
Explore what myBupa offers
  • View and update your membership details
  • View your Extras usage^
  • Search for local healthcare providers and hospitals
  • Find your nearest Bupa centre
  • Make a one-off payment
  • Make a renewal payment
  • Set up a direct debit
  • Change your direct debit date, method and frequency
  • Tap to claim with your digital card
  • Make an extras claim on selected services
  • View your claims status and history
  • Upload a photo of your receipt to submit a claim
  • Make a one-off payment
  • Make a renewal payment
  • Set up a direct debit
  • Change your direct debit date, method and frequency
  • Make a one-off payment
  • Make a renewal payment
  • Set up a direct debit
  • Change your direct debit date, method and frequency
  • Tap to claim with your digital card
  • Make an extras claim on selected services
  • View your claims status and history
  • Upload a photo of your receipt to submit a claim
  • Give anyone on your policy the authority to update contact and payment details
  • View and download your Bupa tax statement
  • Access up to seven years’ worth of statements
  • Switch your notification preference
  • Choose between email and postal communication
  • Give anyone on your policy the authority to update contact and payment details
  • View and download your Bupa tax statement
  • Access up to seven years’ worth of statements
  • Switch your notification preference
  • Choose between email and postal communication
Your rewards, your choice
New to Bupa?

Join Bupa and enjoy member-only rewards.
Find health cover that suits your needs.

Help when you need it
Add your digital card Claim fast with one tap
Find a local provider Search our extensive network
Out of Pocket Tool Estimate your medical costs
Get your Tax Statement Information for your tax return
Register for myBupa Help on how to register

Your Bupa card, now on mobile

Scan the QR code or download the app to add your Bupa membership card to your iPhone¹, Apple Watch¹ or Android² phone.

Get the myBupa app

Access your health cover, manage payments, lodge claims and access your digital membership card on-the-go.

Apple download on the app store   Get it on Google Play

Not yet registered for myBupa?
Register to get started.

Frequently Asked Questions Yes, myBupa is our self-service portal designed to make it easy to manage your health insurance online. You can access myBupa via our web or mobile app.  

Learn more about the Bupa app.

If you own an iPhone®, you can download the myBupa app for free from the App Store®.

If you own an Android™ device, you can download the myBupa app for free from the Google Play Store™.

You can add your Bupa digital card to your Apple® or Android™ device using the myBupa app. If you don’t have the myBupa app you’ll be directed to the App Store or Google Play Store to install it and register using your details.

Follow the prompts to add your card.

You can find your membership number on your Bupa member card or your welcome email. We also include your membership number on most correspondence we send you.

Still need help? Call us on 134 135 (within Australia) and +61 3 9487 6400 (outside Australia).

You can view and download up to 7 years’ worth of your tax statements online via myBupa web or mobile app.

To access your statement in myBupa:

  1. Sign in to myBupa on an internet browser (desktop, mobile or tablet device).
    Note: the inbox is not available in the myBupa app.
  2. Click on the ‘Inbox’ icon on the top menu.
  3. Head to the right-hand side and click on the drop-down arrow next to the ‘Show me’ filter. Select ‘Tax Statement’ from the drop-down options.
  4. Click on your Tax Statement for the financial year and view or download the PDF. To save the PDF, right click on your desktop and click the save option. For other devices, follow the prompts on screen when viewing the file.

Get full details on how to find, download and understand your tax statement.

¹iPhone, iPod touch, iTunes are trademarks of Apple Inc, registered in the US and other countries. App Store is a service mark of Apple Inc.

²Google Maps, Android and Google Play are a trademark of Google Inc.

^Not all customers are able to view their Extras Usage on myBupa. This feature is not yet extended to all products.

*Life Dollars: By shopping over 200 brands, you’ll earn a percentage of your purchases back in Life Dollars to your eWallet. You can use Life Dollars towards Cinema eVouchers, eGift Cards, Dining eGift Cards and more.