Our Australian-based 24/7 emergency support is only a call away. You can login to our online portal anytime, anywhere to get started on your claim. Make a claim
Need to make a claim? We've made it easy for you to make a claim for your Bupa Home, Car or Landlord policies.
3 things to do when the unexpected happens:
Stay safe and prevent further damage Your safety comes first. Once you and others involved are safe, do what you can to minimise or prevent further loss, damage, cost or liability. Call Emergency Services including the police if necessary. Take notes Carefully note what happened and when and make a list of damaged items. Take photos of any damage from different angles. Keep your policy number and receipts for damaged items handy before giving us a call. Get in touch

You can make a claim anytime online. It’s quick and easy to get started. Our Australian-based team is available 24/7 in the case of an emergency.

If you need help, just call us on 1300 925 772

Emergency Assistance

If you have an emergency you can call our Australian-based team 24/7 and we'll help you out.

Call 02 7201 5060

Disclaimer

Bupa Home, Landlords, and Car Insurance is distributed by Bupa HI Pty Ltd ABN 81 000 057 590 (Bupa), an authorised representative (no. 354269) of Open Insurance Pty Ltd ABN 23 166 949 444,  AFSL 451712 (Open). It is issued by Open on behalf of the insurer, The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard). Bupa and Open act as agents of Hollard and not on your behalf. Any advice is general only and does not take into account your personal circumstances. First read, on this website, the relevant Product Disclosure Statement (PDS) and Financial Services Guide (FSG) as well as the Target Market Determination (TMD) to help you decide if a product is right for you.

Customer Support for family and domestic violence situations

If you are affected by a domestic or family violence situation, please read the applicable domestic and family violence policy here, to understand the ways they can support and assist you:

Open's Domestic and Family Violence and Financial Hardship policy (Home, Landlord and Car Insurance)