Important Coronavirus (COVID-19) Customer Updates
Following extended periods of temporary closure, as required by the State/Territory Public Health Orders, all locations are now open.
All available appointments are able to be accessed via our website bookings page and new appointments are released regularly. Please be aware we are experiencing high demand for appointments currently and we appreciate that customers in New South Wales and Victoria have been waiting for an extended period of time.
We will continue to update our Announcements page with the most up-to-date guidance regarding our clinics.
Welcome to
Bupa Medical Visa Services
We operate medical centres around Australia on behalf of the Department of Home Affairs to provide immigration health examinations to Australian visa applicants.
The fastest way to view and secure an immigration health examination is through our online booking system.Please read some important information before making a booking. This includes our rescheduling and cancellations policy.
Quick Links
- How do I make a booking?
- Modify or change a booking
- What to bring to your health examination
- How do I get a HAPID?
- Tuberculosis Screening Test questions
- How can I obtain my results?
- How do I get a refund?
- How do I get a copy of my receipt?
- How do I prepare for my examination?
- About Bupa Medical Visa Services Centre
- Important information for women and children
HOW TO MAKE AN
IMMIGRATION HEALTH EXAMINATION APPOINTMENT
1
Book a health
examination
Make an appointment for yourself and/or your family using your HAP ID. If you don't have a HAP ID, visit the Department of Home Affairs website.
2
Bring relevant
documents
Bring relevant documents including passport, HAP ID, referral letter and credit/ATM card to your appointment.
Bupa Medical Visa Services Centres
Bupa Medical Visa Services centres are open Monday – Friday from 8:00am – 6:00pm
We have 6 Bupa centres and an additional 30 partner centres around Australia, including regional and remote areas. Bupa Centres are close to public transport, have family friendly facilities and are near shopping centres, cafes and restaurants.
No cash is accepted at the centres.