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Contact us

Bupa Australia

Health, Travel, Home, Car, Life and Pet Insurance:

134 135
from within Australia
61 3 9487 6400

from outside Australia

Information about Bupa:

1800 812 535

Corporate clients:

134 135
from within Australia
61 3 9487 6400

from outside Australia

Overseas students:

1800 888 942
from within Australia
61 3 9937 4223

from outside Australia

Australian Expats:

New International Health Insurance Customers

1800 287 141

Existing International Health Insurance Customers

+44 1273 323 563

Contact us opening hours:

for Health Insurance

Customer Service:
Mon - Fri 8am - 8pm AEDT

Mon - Fri 8am - 8pm AEST
Sat 9am - 1pm AEST

for Travel, Home and Car Insurance

Mon - Fri 8:30am - 6:30pm AEST/AEDT

for Pet Insurance

Mon - Fri 8:30am - 5:30pm AEST/AEDT

for Life Insurance

Mon - Fri 8am - 6pm AEST/AEDT


GPO Box 9809
Brisbane, QLD 4001

Visit a retail centre:

Find your local Bupa centre

Find a Bupa centre's opening hours.


Email us:

Health insurance

Send us an email (myBupa)

Travel, Home and Car insurance

Pet Insurance

Life Insurance

Overseas students


Government or Commercial Enquiries

Send us an email

Bupa Aged Care

Aged Care information:

1300 302 350

Career enquiries:

Opening hours:

Mon - Fri, 9am to 5pm AEDT


Bupa Aged Care
PO Box 4718
Sydney, NSW, 2000


Resolution of problems

If you have any concerns or you don’t understand a decision we have made, we’d like to hear from you.

You can contact us on:

134 135

From within Australia

61 3 9487 6400

From outside Australia

Or send us a priority email (myBupa)

If you’re still not satisfied with your outcomes from Bupa you may contact the Private Health Insurance Ombudsman on 1800 640 695 or visit them at