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Contact us

Bupa Australia

Health, Travel, Home, Car, Landlord and Pet Insurance:

134 135
from within Australia
61 3 9487 6400

from outside Australia

Information about Bupa:

1800 812 535

Corporate clients:

134 135
from within Australia
61 3 9487 6400

from outside Australia

Overseas students:

1800 888 942
from within Australia
61 3 9937 4223

from outside Australia

Australian Expats:

New International Health Insurance Customers

1800 287 141

Existing International Health Insurance Customers

+44 1273 323 563

Community and Brand partnership:

Click here

Contact us opening hours:

for Health Insurance

Customer Service:
Mon - Fri 8am - 8pm AEST/AEDT

Mon - Fri 8am - 8pm AEST/AEDT
Sat 9am - 1pm AEST/AEDT
Extended opening hours:
Sat 16/06/2018: 9am - 4pm
Mon 18/06/2018: 9am - 8pm
Tue 19/06/2018: 8am - 9pm
Wed 20/06/2018: 8am - 9.30pm
Thur 21/06/2018: 8am - 9.30pm
Fri 22/06/2018: 8am - 9.30pm
Sat 23/06/2018: 9am - 5pm

for Travel, Home, Landlord, Pet and Car Insurance

Mon-Fri 8:30am-6:30pm AEST/AEDT
Sat 9am-1pm AEST/AEDT
Extended opening hours:
Mon 18 - Fri 22/06/2018: 8am - 8pm


GPO Box 9809
Brisbane, QLD 4001

Visit a retail store:

Find your local Bupa store

Find a Bupa store's opening hours.


Email us:

Health insurance

Send us an email (myBupa)

Overseas students


Government or Commercial Enquiries

Send us an email

Bupa Aged Care

Aged Care information:

1300 302 350

Career enquiries:

Opening hours:

Mon - Fri, 9am to 5pm AEST/AEDT


Bupa Aged Care
PO Box 4718
Sydney, NSW, 2000


Resolution of problems

If you have any concerns or you don’t understand a decision we have made, we’d like to hear from you.

You can contact us on:

134 135

From within Australia

61 3 9487 6400

From outside Australia

Or send us a priority email (myBupa)

If you’re still not satisfied with your outcomes from Bupa you may contact the Private Health Insurance Ombudsman on 1800 640 695 or visit them at