What is a Bupa-friendly doctor?
With your Bupa OSHC membership you can see any doctor that practises general medicine, also known as a General Practitioner (or GP).
A Bupa Friendly doctor is a GP that agrees to submit your claim directly to Bupa. This helps to reduce or eliminate any payment you would normally need to make on the day of your appointment.
What to expect at your appointment
In some cases, there will be nothing for you to pay if you visit a Bupa-friendly doctor. Some doctors may charge more than the benefit you're entitled to under your cover and you will incur an out-of-pocket fee (or gap fee). You will need to pay this gap fee yourself.
It is a good idea to check with your doctor's receptionist when you make your appointment, to see if there will be a cost.
What you need to know before arriving at your appointment
- You should arrive a few minutes earlier than your appointment time to fill out required paperwork
- You will need to bring your Bupa OSHC card, and recommend bringing your student ID
- Check with the doctor’s receptionist to see if there are any costs to pay that are not covered by your OSHC
Important questions to ask during your appointment
- Will I need a follow up appointment?
- Do I need to see a specialist?
- If you are in your first 12 months of cover and are being sent for more treatment or tests, ask your doctor to complete a Bupa medical certificate.
If your doctor does not have an agreement with Bupa, you may need to pay for treatment on the day and then submit your receipt to Bupa (see How to claim).
Find your nearest doctor
Simply enter your postcode to find a Bupa-friendly doctor near you.
Interested in becoming a Bupa-Friendly Doctor? Click here
If you urgently need a doctor outside your doctors normal hours, please view our list of After Hours Home Visiting Doctors.
Looking for a walk-in specialist emergency clinic?
Walk in specialist emergency clinic located at Macquarie Park Sydney.
If you’re looking for a team of experienced specialists who provide immediate treatment for non-life threatening medical needs look out for WiSE Walk-in-specialists.
Located in Macquarie Park Sydney, WiSE Walk-in Specialist Emergency Clinic provides immediate medical care for accidents and emergencies that require more than a GP visit but are unlikely to require admission to hospital. For more information visit WiSE medical.
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