Find out how to easily make a hospital claim with myBupa.
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myBupa makes it easy to lodge claims for hospital admission costs related to:
If you have ‘restricted cover’ for a service, Bupa will pay a benefit equalling the Australian resident public hospital minimum shared room benefit set by the Australian Government.
It means the benefit will not fully cover the cost for your hospital accommodation, and you’ll likely have large out-of-pocket expenses.
A pre-existing condition is any condition, ailment or illness that you had signs or symptoms of during the six months before you joined or upgraded to a higher level of cover with us.
If you have already been in hospital and you’ve been on your current level of hospital cover for less than 12 months, you may need to go through the pre-existing condition process.
Learn more about the pre-existing condition process (PDF, 0.99MB).
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For hospital and medical claims you will need a digital copy (document file, digital photo or scanned copy) of your official itemised invoice that was issued by an Australian registered hospital or day facility.
Members First and Network hospitals will ask you to complete claim forms on admission, which they’ll send to Bupa on your behalf. If you visit a private hospital that doesn’t have an agreement with Bupa, or you’re a private patient in a public hospital, you’ll also need to complete and submit a claim form.
To save you time, there are plenty of things you can do using your myBupa account.