At Bupa, we know health cover doesn’t start and end in the hospital. We have partnered with a range of evidence-based healthcare programs and services to support you, whether you’re looking to improve your health, preparing for hospital admission, or recovering from a major health event.
What: Bupa Health Coaching provides guidance, information, and support to help you better manage your health.
Cost: No extra cost for eligible Bupa members*
Delivery: Over the phone
*See eligibility details and disclaimer information on program webpage.
What: Hospital Pre-Admission and Recovery Support provides guidance, information and support around your hospital admission, discharge, and recovery.
Cost: No extra cost for eligible Bupa members*
Delivery: Over the phone
*See eligibility details and disclaimer information on program webpage.
What: The COACH Program® provides guidance, information and support following a heart attack, stroke, or other cardiovascular event.
Cost: No extra cost for eligible Bupa members*
Delivery: Over the phone
*See eligibility details and disclaimer information on program webpage.
What: Dietitian Health Coaching provides guidance, information, and support across a wide range of nutrition areas.
Cost: No extra cost for eligible Bupa members*
Delivery: Over the phone
*See eligibility details and disclaimer information on program webpage.
What: The Parent and Baby Wellbeing Program is an exclusive mental health support service designed in partnership with the Parent-Infant Research Institute (PIRI). The service provides new parents and parents-to-be with confidential consultations and personalised, evidence-based care from experienced professionals to help you navigate the difficult transition to parenthood.
Cost: No extra cost for eligible Bupa members*
Delivery: Over the phone or face-to-face
*See eligibility details and disclaimer information on program webpage.
Please note: This is not a crisis service. If urgent emergency care is required, please call 000 or Lifeline 13 11 14.
What: The Rehab Choices Program helps you understand your rehabilitation options and gives you the option of having home-based rehab care after you’ve been discharged following a hospital admission requiring rehabilitation (e.g. for knee or hip replacement surgery).
Cost: No extra cost for eligible Bupa members*
Delivery: At home, in hospital or with a community physiotherapist.
*See eligibility details and disclaimer information on program webpage.
What: The Dialysis Choices Program allows you to receive personalised, safe, and effective haemodialysis treatment in the comfort of your home, including support from Dialysis Australia nurses to help assist and monitor your treatments.
Cost: No extra cost for eligible Bupa members*
Delivery: At home
*See eligibility details and disclaimer information on program webpage.
What: The Chemotherapy Choices program lets you receive treatment infusions for cancer or another long-term medical condition in the comfort of your home delivered by an experienced and qualified nurse.
Cost: No extra cost for eligible Bupa members*
Delivery: At home
*See eligibility details and disclaimer information on program webpage.
What: Mind Care Choices is a community-based service that helps you manage your mental health if you’ve been diagnosed with a mental illness and have experienced overnight hospitalisation for mental health treatment.
Cost: No extra cost for eligible Bupa members*
Delivery: At home, in community settings, in clinic appointments, via audio or video conferencing (Telehealth) and group activities.
*See eligibility details and disclaimer information on program webpage.
Please note: This is not a crisis service. If urgent emergency care is required, please call 000 or Lifeline 13 11 14
What: The Palliative Care Choices Program lets you choose where you would like to be cared for with personalised end-of-life care choices and specialist evidence-based palliative care and support.
Cost: No extra cost for eligible Bupa members*
Delivery: At home or in hospital
*See eligibility details and disclaimer information on program webpage.
What: Bupa has partnered with Advara HeartCare, Australia's largest group of privately practising cardiologists, to help you achieve better health outcomes and reduce your health risk from heart disease.
Cost: No extra cost for eligible Bupa members*
Delivery: In hospital
*See eligibility details and disclaimer information on program webpage.
What: The GLA:D® Hip and Knee Program provides education and group training sessions with physiotherapists and exercise physiologists to help reduce pain, increase mobility and enhance quality of life for those living with hip or knee osteoarthritis.
Cost: No extra cost for eligible Bupa members*
Delivery: In select physiotherapy clinics
*See eligibility details and disclaimer information on program webpage.
What: The Kieser Hip & Knee Osteoarthritis Program provides supervised training sessions with physiotherapists and exercise scientists to help increase strength and mobility and reduce osteoarthritis pain.
Cost: No extra cost for eligible Bupa members*
Delivery: In a Kieser clinic
*See eligibility details and disclaimer information on program webpage.
What: THIS WAY UP provides evidence-based, internet-delivered Cognitive Behavioural Therapy (iCBT) programs for a range of mental health conditions.
Cost: Bupa Health Insurance members get access to one free online mental health and wellbeing program from THIS WAY UP each year, until 31 March 2029^^
Delivery: Online
^^ Available to existing Bupa Health Insurance members only until 31 March 2029. Limit one program per member per calendar year. Once registered for your program of choice, you have 3 months to complete your program and can access the program for a further 12 months from the date of program completion. THIS WAY UP programs can only be accessed within Australia. If you’re on a couples, family or single parent policy, each policy member can use their personal email address and Bupa member number to create an account with THIS WAY UP. Offer terms, conditions and eligibility criteria apply. GP referral is required for the Chronic Pain Program and PTSD Program.
What: The Osteoarthritis Healthy Weight for Life is an 18-week, specialised osteoarthritis management program combining weight loss, muscle strengthening and pain management with personalised and evidence-based coaching tailored to meet your needs and goals.
Cost: No extra cost for eligible Bupa members*
Delivery: Online and over the phone
*See eligibility details and disclaimer information on program webpage.
What: The Cardihab program allows you to access a virtual cardiac rehabilitation program from the comfort and convenience of your home.
Cost:: No extra cost for eligible Bupa members*
Delivery: Over the phone
*See eligibility details and disclaimer information on program webpage.
What: The Ramsay Home Health Virtual Heart Failure Service allows you to access virtual heart failure care and support from the comfort of your home.
Cost: No extra cost for eligible Bupa members*
Delivery: Virtual consultations at home
*See eligibility details and disclaimer information on program webpage.
What: The Clean Slate Clinic program allows you to undertake a medically supported alcohol detox program from the comfort of home.
Cost: No extra cost for eligible Bupa members*
Delivery: Over the phone
*See eligibility details and disclaimer information on program webpage.
What: The MoreGoodDays® Program helps you to manage persistent back pain, feel better, and improve your mood.
Cost: No extra cost for eligible Bupa members*
Delivery: Online
*See eligibility details and disclaimer information on program webpage.
What: Best Doctors+ is an exclusive service available to Silver Plus Hospital and Gold Hospital Bupa members, offering you access to a network of over 50,000 specialists to answer general medical questions and provide additional information to support your diagnosis.
Cost: No extra cost for eligible Bupa members*
Delivery: Online
*See eligibility details and disclaimer information on program webpage.
+The services provided by Best Doctors are informational only and do not constitute a substitute for a medical diagnosis, treatment, evaluation or therapeutic recommendation by your treating doctors. You should obtain specific advice regarding your medical condition from your treating doctor. Bupa is not responsible for any loss or damage arising from the service.
What: Advance Care Planning involves creating a written plan of your medical preferences to help your loved ones and health providers should you become seriously ill and unable to communicate or make treatment decisions.
Cost: Varies depending on your state and individual circumstances
Delivery: Online
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