Chemotherapy Choices

Do you need regular infusion treatments for cancer or a long-term health condition? If so, the Bupa Chemotherapy Choices home infusion services could be for you.

What are the benefits?

The home infusion services enable you to receive treatment that is as safe and effective as it would be in hospital, to provide you with more choice around where you can receive your treatment, and help you to have a more positive experience.

Australian and international clinical studies have found that chemotherapy treatment delivered at home is a safe alternative to chemotherapy treatment in hospital, and that it helps reduce hospital admissions, emergency room visits, and may reduce side effects, such as nausea, anaemia, and dehydration in some people.

The studies also found that patients are very satisfied with home-based chemotherapy treatment. Advantages to having your treatment infusions at home – if it’s suitable for your circumstances – include:

  • Personalised care and treatment in the comfort and security of your own home
  • Reduced risk of hospital-acquired infection
  • Improved management of your symptoms and medication by your home-based clinical team
  • Less time (and money) spent travelling to, and waiting for, treatment at a hospital facility
  • An increased feeling of control over your treatment
  • Less disruption to family and daily life
  • Support and advice for your family/caregivers at home and out-of-hours if needed.

How does Chemotherapy Choices work?

Step 1: Your specialist can refer you to receive Chemotherapy Choices by contacting one our service providers.

Step 2: The chemo@home team will conduct an initial assessment over the phone to determine if home infusions are suitable for you. If you consent to participate, they will also check your eligibility with Bupa. Once confirmed, you will be enrolled to receive home infusion services. You will remain under the care of your specialist, but your treatment will be delivered to you by a nurse at your home.

Step 3: A specially trained Registered Nurse will order your infusion delivery device and pharmaceuticals. They will then attend your home and set-up your delivery device (if required), administer your treatment infusion and monitor your condition throughout your treatment.

Step 4: The nurse will liaise with you to arrange your next appointments according to your treatment plan, including any appointments for medical tests. They will also update your specialist on your progress after every treatment cycle.

Step 5: You may also be asked to complete a survey about your experience of the service. This helps us to understand how we can improve the services.

What does the program deliver?

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This program page provides resources and health information as a guide only, not as a substitute for medical advice or a professional endorsement. If you think you have a medical or psychiatric emergency, call 000 or go to the nearest emergency department.

*Bupa only funds specific cancer and non-cancer treatment infusions. Our service providers can tell you which infusions Bupa funds. Policy, fund wait period and service eligibility criteria apply. Subject to service availability

**The following costs are not covered, and may apply depending on your cover and circumstances:

  • Hospital excess or co-payment (e.g. towards high cost treatments that are not available on the PBS, if applicable)
  • Pathology or other necessary medical tests (if they're not bulk-billed by the provider)
  • Specialist fees (if they're not bulk-billed by the provider)


Corbett M et al. The delivery of chemotherapy at home: an evidence synthesis. NHS National Institute for Health Research. Health Services and Delivery Research, 2015, 3(14).

King M et al. Home or hospital? An evaluation of the costs, preferences and outcomes of domiciliary chemotherapy. International Journal of Health Services, 2000. 30(3): 557–579.

Lowenthal RM et al. Home chemotherapy for cancer patients: cost analysis and safety. MJA 1996, 165(4): 184-187.

Wiggers J et al. Cancer patient satisfaction with care. Cancer 1990, 66: 610-616.

Tralongo P et al. 2011. Cancer patient-centred home care: a new mode for health care in oncology. Therapeutics and Clinical Risk Management 2011, 7: 387–392.