0:01 second, Townsville urgent care clinic is there for patients who have urgent cases but not urgent enough for the hospital so
0:09 seconds, we're that in between we see a wide range of illnesses and injuries most of them are minor in nature but can't wait
0:19 seconds, examples are lacerations urinary tract infections people with illnesses that require
0:27 seconds, treatment today we have got a nurse on side that triage to you will then see the doctor thereafter we will have
0:34 seconds, all the facilities here that you need medications will be prescribed that are urgently required any investigations
0:42 seconds, that are urgently required will be ordered and thereafter we refer you back to your GP for management I would
0:49 seconds, encourage the public to give us a call and we can advise them over the phone whether it's a matter for the Emergency Department or for their GP or if we're
0:57 seconds, able to see them in the clinic the Medicare urgent care clinic has worked extremely well and has been very well
1:04 minute, 4 seconds, integrated into the local health system and that's a big win for both the people and for the Emergency Department
1:12 minute, 12 seconds, patients are very happy with the clinic they are very happy about not having to wait as long as what they would have to do in the emergency department so we get
1:20 minute, 20 seconds, a lot of good feedback about the the wait times and the responses
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