Serpells Road Medical
313 Serpells Rd, Doncaster East VIC 3109
Closed
Opens Thu 8:00 AM
Specialties
Billing policy
Private billing

About our centre
Our Serpells Road Medical Centre provides a wide range of general practice and healthcare services to support patients of all ages.
Conveniently located on Serpells Road, close to The Pines Shopping Centre, Templestowe and Doncaster East, our clinic offers accessible, close-to-home care for individuals and families across Melbourne’s eastern suburbs.
Our experienced doctors provide care across areas such as preventative health, chronic disease management, women’s health, children’s health, mental health support and general family medicine, helping you stay well with practical, personalised care.
We support a broad range of patients including children, young families, working professionals and older adults with both routine and more complex health needs. Whether you’re visiting for a health check, managing an ongoing condition or seeking support for a specific health concern, our team takes the time to listen and provide care tailored to your individual needs.
With onsite pathology, a dedicated treatment room for immunisations and wound care, wheelchair access, off-street parking and appointments available six days a week, we aim to make healthcare simple, convenient and easy to access for patients across East Doncaster, Doncaster East, Templestowe, Templestowe Lower, Warrandyte and surrounding suburbs.
Care, like a local. Part of Bupa, open to all.
Practitioners





Services
Our centre provides a wide range of general practice and healthcare services to support patients at every stage of health. Services include health checks, preventative care and ongoing management of chronic health conditions, with support across key areas such as skin cancer checks, pregnancy support and mental health.
Pathology opening hours
We partner with Melbourne Pathology, which operates Monday to Friday, 8:00am - 12:00pm. Bookings are not required.
Facilities
Bus stop nearby
Disabled parking
Free off-street parking
Pathology on site
Pharmacy nearby
Radiology nearby
Wheelchair access
Fees
| Consultation type | Fee | Medicare rebate | Out-of-pocket cost |
|---|---|---|---|
| Standard (less than 20 min, Mon-Fri) | $105 | $45.05 | $59.95 |
| Long (20-40 min, Mon-Fri) | $180 | $87.10 | $92.90 |
| Extended (more than 40 min, Mon-Fri) | $266 | $128.35 | $137.65 |
| Standard - Pensioners and Concession Card Holders (less than 20 min, Mon-Fri) | $75 | $45.05 | $29.95 |
| Long - Pensioners and Concession Card Holders (20-40 min, Mon-Fri) | $116 | $87.10 | $28.90 |
| Extended - Pensioners and Concession Card Holders (more than 40 min, Mon-Fri) | $158 | $128.35 | $29.65 |
| Telehealth | $105 | $45.05 | $59.95 |
Payment methods
We accept the following payment methods.




Policies
Serpells Road Medical is a private billing practice and bases its fees on the AMA fee structure, valid concession cardholders may be charged a discounted fee at doctor’s discretion. Fees are increased annually every November; we require all accounts be paid at the time of the consultation.
The following services attract their own fees and cannot be bulk billed: Workers Compensation (including TAC), Pre-Placement Medical Examinations, Insurance Medicals, Consumables and items that do not attract a Medicare rebate for card holders.
No cancellation fees.
Contact options
Phone
Call us to make or change an appointment, or chat about something else.
During practice hours
(03) 9842 1299
After hours
13 SICK (13 74 25)
In an emergency
000
Fax
Send us a copy of any documents we’ve requested.
(03) 9841 7889
Online
Submit an enquiry or feedback. We’ll respond within 3 business days.