Features and Benefits
Heading off to foreign lands is incredibly exciting. New things to see, new cultures to experience and new foods to taste. Bupa offers a range of plans to choose from to help you prepare for the journey ahead.
International Plus
- $Unlimited~ overseas medical expenses.
- 24-hour emergency assistance.
- Up to $12,000 in luggage and personal effects cover.
- Choose your own limit for trip amendment or cancellation costs.
- Up to $10,000 in rental car insurance excess cover.
- 21 day cooling off period.
- COVID-19 benefits.
- Optional extras can be added for an additional premium (details below)
International Essentials
- $Unlimited~ overseas medical expenses.
- 24-hour emergency assistance.
- Choose your own limit for trip amendment or cancellation costs.
- 21 day cooling off period.
- COVID-19 benefits.
- Optional extras can be added for an additional premium (details below)
Annual Multi-Trip (International)
- Cover for trips of 30, 45 or 60 days in duration.
- Choose between all the benefits of the International Plus cover, or the International Essentials cover
- Optional extras can be added for an additional premium (details below)
You don't have to leave the country to go travelling. Australia is full of bustling cities, beautiful coastlines and outback wilderness, all waiting to be explored. Whatever type of holiday you choose to go on, we can have you covered.
Domestic
- Up to $6,000 in luggage and personal effects cover.
- Choose your own limit for trip amendment or cancellation costs.
- Up to $10,000 in rental car insurance excess cover.
- $3000 cover for missed connections.
- 21 day cooling off period
- COVID-19 benefits
- Optional extras can be added for an additional premium (details below)
Annual Multi-Trip (Domestic)
- Cover for trips up to 15 or 30 days in duration.
- Optional extras can be added for an additional premium (details below)
- Offers all of the benefits of the Domestic policy.
‡The table is a summary only. Limits, sub-limits, conditions and exclusions apply. For details refer to the Travel Insurance Product Disclosure Statement (PDS) and Financial Services Guide (FSG). The Target Market Determination (TMD) is available here. ~ Cover will not exceed 12 months from onset of the illness, condition or injury.
We’ve got you covered
Pre-existing medical condition cover
Lost and stolen belongings
Covid-19
Overseas medical care
Travel disruptions and delays
24/7 emergency hotline
‡ Limits, sub-limits, conditions and exclusions apply. For details refer to the Travel Insurance Product Disclosure Statement (PDS) and Financial Services Guide (FSG).
5 options to vary your cover
Skiing and snowboarding holidays
Only available on International Plus and Domestic policies.
Going to the snow? For an additional premium, to get cover for snow skiing, snowboarding or snowmobiling, add Snow Sports cover which is designed to cover snow sport activities including on-piste skiing, snowboarding, snowmobiling and cross-country skiing.
What's included‡:
- Overseas Medical and Dental (including emergency repatriation/ evacuation).
- Snow equipment replacement costs if yours is lost, damaged or stolen
Cruise holidays
Going sea or ocean cruising? Add Cruise cover for an additional premium, which is designed to cover medical costs on board, ship to shore evacuation, pre-paid shore excursion cancellation, cabin confinement and more.
What’s included‡:
- Cover for each country you visit on the cruise - when you list each on your policy
- $Unlimited~ on-board medical and dental cover including ship to shore medical cover and sea sickness cover
- Costs covered for cabin confinement ($100 per day)
- Cover for missed shore excursions
- Cover for loss, theft or damage to luggage and personal effects
Luggage and personal effects
Only available on International Plus and Domestic policies.
Taking higher-value items? To increase the item limit for higher-value items, add Increased Item Limits Cover to your plan, so your item may be covered for a higher value, should it be stolen, lost or damaged.
What can I add cover for‡:
- Smart phone and cover / case
- Necklace and pendant
- Laptop/tablet computer
- Matched or unmatched set of golf clubs, golf bag and buggy
- Camera, lenses, tripods and camera accessories (attached or not)
- Or other high value items you may be travelling with.
Adventure Activities cover
Only available on International Plus and Domestic policies.
We know that not all travellers enjoy the same activities while travelling. Within our Activities and adventure activities cover, we have a comprehensive list of automatically included activities as well as options to vary cover for more adventurous pursuits. For an additional premium, you may wish to purchase the optional extra Adventure Activities cover.
Adventure activities included are:‡
- Closed circuit triathlon
- Outdoor rock climbing
- Scuba diving
- Parachuting or skydiving
- Trekking including Kokoda track
- Off-piste snow skiing and snowboarding
- Heli-skiing / boarding
Motorcycle / moped riding cover
Going for a ride? Add motorcycle/moped riding cover for an additional premium, which is required if you want to ride or be a passenger on a motorbike while overseas.
Two levels of cover available:‡
- Motorcycle / moped riding for engine capacity 250cc or less
- Motorcycle / moped riding for engine capacity unlimited
‡The table is a summary only. Limits, sub-limits, conditions and exclusions apply. For details refer to the Travel Insurance Product Disclosure Statement (PDS) and Financial Services Guide (FSG). The Target Market Determination (TMD) is available here. ~ Cover will not exceed 12 months from onset of the illness, condition or injury.
The important bits you'll need to know
You can access the Bupa Travel Insurance Product Disclosure Statement (PDS) and Financial Services Guide (FSG) for full terms, conditions, inclusions, and exclusions. View the Target Market Determination (TMD).
Need to make a claim? You’ll find everything you need to make a claim here.
If you have feedback or a complaint about a Bupa Travel Insurance product find out more here.
Looking for more than just travel insurance?
Home insurance
Be prepared for the home stretch
Get a new Bupa Home Insurance policy today. Flexible cover options and additional savings for Bupa Health Members.
Terms and Conditions apply.
^ Bupa $200 Visa eGift Card promotional terms for new Combined Home and Contents insurance customers. Offer Period: Promotion starts 12:01am AEDT 1 May 2026 and ends 11:59pm AEDT 31 July 2026. Bupa reserves the right to withdraw, change or extend this offer at any time. Eligible Policies: 1) Bupa Combined Home and Contents Cover, 2) Bupa Ultimate Combined Home and Contents Cover, and 3) Bupa Landlords Combined Building and Contents Cover Eligible Customers: Australian Residents aged 18 or over, who are not Bupa staff and who do not hold or have not held an Eligible Policy for the same risk in the past 12 months. Eligible quotes: Eligible Customers who commence a quote for an Eligible Policy during the Offer Period, purchase a new Eligible Policy during the quote’s validity, and provide Bupa with a valid email address. Quotes are valid for 30 days from the quote start date. Offer: Eligible Customers will receive a $200 Visa eGift Card on or before 100 days after the commencement date of their Eligible Policy. Eligible Customers must maintain their policy for a minimum of 60 days from the day the policy commences to receive the offer. Other Promotional Terms: The offer is automatically applied during a quote if eligibility criteria is satisfied. The offer is not available in conjunction with any other Bupa promotional offer(s). The Visa eGift Card will be emailed to you once the Offer eligibility criteria has been satisfied. View full terms and conditions of the Visa eGift Card at https://eftposgiftcard.com.au/visa-cardholders-terms-conditions/.
+ Current Bupa Health members with an active membership get a 10% premium discount that applies to their Bupa Home, Contents, Landlords, Car, Pet and Phone & Cyber Insurance policies and Bupa Ultimate Health members get a 15% premium discount that applies to their Bupa Home, Contents and Landlords and Car Insurance. These member discounts apply to each policy term providing a Bupa Health membership continues to be held. A further 10% discount to premium applies where a combined Home & Contents policy is purchased and for each policy term thereafter providing the combined policy continues to be held. When more than one discount applies, we’ll apply them in a set order to the already discounted premium. Discount(s) does not apply to taxes, government charges, fees or optional non-insurance services (e.g. roadside assistance). Minimum premiums may reduce the full advertised discount. We reserve the right to withdraw or extend this discount at any time.
Pet insurance
Get cover for every-family member
Bupa’s Pet Insurance can lend a helping hand in those furry moments. Choose a cover that suits you and your family. Bupa Health Insurance members get 10% off each year+. T&C’s apply.
Terms and Conditions apply.
+ Current Bupa Health members with an active membership get a 10% premium discount that applies to their Bupa Home, Contents, Landlords, Car, Phone & Cyber and Pet Insurance policies and Bupa Ultimate Health members get a 15% premium discount that applies to their Bupa Home, Contents, Landlords and Car Insurance. These member discounts apply to each policy term while remaining a Bupa Health member. Minimum premiums may reduce the full advertised discount. Discount(s) does not apply to taxes, government charges, fees or optional non-insurance services (e.g. roadside assistance). We reserve the right to withdraw this discount at any time.
Car insurance
Getting you back on track
Choose a cover that suits you with options such as Excess-Free Windscreen and Pay As You Drive on Comprehensive cover. T&Cs apply.
Plus, Bupa Health Members get up to 15% off+ on their premium each year.
Terms and Conditions apply.
^ Bupa [$100] Visa eGift Card promotional terms for new comprehensive and ultimate car insurance customers. Offer Period: Promotion starts 12:01am AEDT 1 May 2026 and ends 11:59pm AEDT 31 July 2026. Bupa reserves the right to withdraw, change or extend this offer at any time. Eligible Policies: 1) Bupa Ultimate Comprehensive Car Insurance Cover, and 2) Bupa Comprehensive Car Insurance Cover only Eligible Customers: Australian Residents aged 18 or over, who are not Bupa staff and who do not hold or have not held an Eligible Policy for the same risk in the past12 months. Eligible quotes: Eligible Customers who commence a quote for an Eligible Policy during the Offer Period, purchase a new Eligible Policy during the quote’s validity, and provide Bupa with a valid email address. Quotes are valid for 30 days from the quote start date. Offer: Eligible Customers will receive a [$100] Visa eGift Card on or before 100 days after the commencement date of their Eligible Policy. Eligible Customers must maintain their policy for a minimum of 60 days from the day the policy commences to receive the offer. Other Promotional Terms: The offer is automatically applied during a quote if eligibility criteria is satisfied. The offer is not available in conjunction with any other Bupa promotional offer(s). The Visa eGift Card will be emailed to you once the Offer eligibility criteria has been satisfied. View full terms and conditions of the Visa eGift Card at https://eftposgiftcard.com.au/visa-cardholders-terms-conditions
+ Current Bupa Health members with an active membership get a 10% premium discount that applies to their Bupa Home, Contents, Landlords, Car, Phone & Cyber and Pet Insurance policies and Bupa Ultimate Health members get a 15% premium discount that applies to their Bupa Home, Contents, Landlords and Car Insurance. These member discounts apply to each policy term while remaining a Bupa Health member. Minimum premiums may reduce the full advertised discount. Discount(s) does not apply to taxes, government charges, fees or optional non-insurance services (e.g. roadside assistance). We reserve the right to withdraw this discount at any time.
Phone & Cyber insurance
Your mobile phone is part of your everyday life. Keeping it safe matters. So does protecting your online identity from cyber threats and fraud.
Bupa combines both in one simple, affordable cover for you and your household.
Bupa Health members get 10% off*
Terms and Conditions apply.
* Existing Bupa health members only. T&Cs apply. Policies are issued by Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507 Consider the PDS & TMD before purchasing: bupa.com. au/mobile-phone cyber-insurance
+ Current Bupa Health members with an active membership get a 10% premium discount that applies to their Bupa Home, Contents, Landlords, Car, Phone & Cyber and Pet Insurance policies and Bupa Ultimate Health members get a 15% premium discount that applies to their Bupa Home, Contents, Landlords and Car Insurance. These member discounts apply to each policy term while remaining a Bupa Health member. Minimum premiums may reduce the full advertised discount. Discount(s) does not apply to taxes, government charges, fees or optional non-insurance services (e.g. roadside assistance). We reserve the right to withdraw this discount at any time.
Landlords insurance
Safeguard your most valuable investment against theft and damage due to natural disasters with optional extras to cover your property, its contents, or both. Plus, Bupa Health Insurance members get 10% off+ and Bupa Ultimate Health Insurance members get 15% off+.
Terms and Conditions apply.
+ Current Bupa Health members with an active membership get a 10% premium discount that applies to their Bupa Home, Contents, Landlords, Car, Phone & Cyber and Pet Insurance policies and Bupa Ultimate Health members get a 15% premium discount that applies to their Bupa Home, Contents, Landlords and Car Insurance. These member discounts apply to each policy term while remaining a Bupa Health member. Minimum premiums may reduce the full advertised discount. Discount(s) does not apply to taxes, government charges, fees or optional non-insurance services (e.g. roadside assistance). We reserve the right to withdraw this discount at any time.
For details of product terms, conditions, limits, sub-limits & exclusions, please read the relevant Product Disclosure Statement before buying: Home, Landlords & Car Insurance PDS; Travel Insurance PDS; Pet Insurance PDS; Phone and Cyber Insurance PDS.
Travel Insurance FAQs
Am I covered for COVID-19?
Our international plans provide $unlimited overseas medical expenses cover if you are diagnosed with COVID-19 during your trip overseas. Cover will not exceed 12 months from onset of the illness.
Depending on the policy you choose, there is also some cover available for Amendment or Cancellation Costs and Additional expenses.
There is no COVID-19 related cover:
- for travel to a country subject to a 'do not travel' advice on www.smartraveller.gov.au or
- where a government authority closure, quarantine or isolation order is imposed on cross area, border, region or territory travel
What do I do if I need emergency assistance on my trip?
Call emergency services immediately if your condition is life threatening. Please call us DIRECT and TOLL FREE from: USA 1833 545 3376, Canada 1833 5410 281, UK 0800 072 0091, NZ 0800 451 169 or in Australia call us direct on: +61 2 8907 5201.
If the unexpected happens on your overseas trip call us as soon as you can, case managers are here for you 24 hours a day, 7 days a week, with registered nurses and doctors available when you need them.
They'll step you through the process and take care of things. If you can't call us straight away, make sure you keep any documentation that may help with your claim, this could include, receipts, invoices, medical records or police reports, and contact us as soon as you're able to.
Please note additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.
How far in advance can I purchase travel insurance?
It's up to you when you purchase travel insurance, however, keep in mind these three things:
- You can purchase Bupa Travel Insurance up to 12 months in advance.
- If you purchase this policy on Your trip after leaving Home, this cover is subject to a 3 day no-cover period. This means there is no cover under any section of the policy for any event that has occurred already or that arises within the first 3 days of buying the policy.
- Depending on the plan you choose you may have trip cancellation cover, which covers unexpected trip cancellation, rescheduling or shortening from the date your Certificate of Insurance is issued. So, consider purchasing travel insurance as soon as you've booked and paid for some or all of your trip as you may be covered for such events before you depart.
What if I have a pre-existing medical condition?
We automatically include cover for many existing medical conditions as outlined in the PDS provided that at the time you take out your policy:
- all your existing medical conditions are on this list;
- you have not been hospitalised or required treatment by a medical practitioner in the last 12 months for any of the listed conditions;
- you are not under investigation for any of the listed conditions;
- you are not awaiting investigation, surgery, treatment, or procedures for any of the listed conditions; and
- your condition meets the criteria outlined in the Travel Insurance Product Disclosure Statement (PDS) and Financial Services Guide (FSG).
If you have any conditions that don’t meet the auto-accept criteria or any conditions not on the list, please tell us all of your conditions and complete a health assessment at the same time you get your quote. If approved, an additional premium may apply.
Refer to the Travel Insurance Product Disclosure Statement (PDS) and Financial Services Guide (FSG) for more information.
Do you cover pregnancy?
If you're currently pregnant and:
- you've had pregnancy complications‡ with this or a previous pregnancy; or
- you're expecting more than one child,
- the conception was medically assisted e.g. using assisted fertility treatment including hormone therapies or IVF.
You will need to choose an eligible plan and complete our easy online medical assessment during purchase to apply for cover. Alternatively, you can call our contact centre and they can step you through the medical assessment over the phone, call us on 1300 556 721 (Weekdays 8am to 7pm AEST, Saturday 9am to 4pm AEST or Sunday 10pm to 3pm AEST).
Otherwise, you don't need to tell us about your pregnancy as your policy will automatically provide cover for pregnancy-related claims arising from an unforeseen event, as long as:
- the event occurs prior to the 24th week (i.e. up to 23 weeks and 6 days) of your pregnancy; and
- it's not something excluded under the policy.
Please note, pregnancy cover is for unforeseen events only, we don't cover:
- a pregnancy once it's 24 weeks or more gestation; or
- any expenses for routine or regular antenatal care; or
- childbirth at any stage of your pregnancy or costs relating to the care or health of a newborn child
Disclaimer
+ Current Bupa Health members with an active membership get a 10% premium discount that applies to their Bupa Home, Contents, Landlords, Car, Phone & Cyber and Pet Insurance policies and Bupa Ultimate Health members get a 15% premium discount that applies to their Bupa Home, Contents, Landlords and Car Insurance. These member discounts apply to each policy term while remaining a Bupa Health member. Minimum premiums may reduce the full advertised discount. Discount(s) does not apply to taxes, government charges, fees or optional non-insurance services (e.g. roadside assistance). We reserve the right to withdraw this discount at any time.
‡ Limits, sub-limits, conditions and exclusions apply. For details refer to the Travel Insurance Product Disclosure Statement (PDS) and Financial Services Guide (FSG).
# Current Bupa Health members with an active membership are able to obtain a 15% discount on Bupa Travel Insurance. This discount applies to new policy purchases and is based on standard premium rates (including optional extras). Discounts only apply to the insurance portion of the premium and are applied before government charges, taxes, levies and fees. The full extent of discounts may, therefore, be impacted. It applies automatically upon successful input of the membership number and applies to any changes, upgrades or amendments made to the policy prior to commencement of the journey. The discount may apply to changes made after commencement of the journey, contact Travel Insurance Partners to find out more. Not to be used in conjunction with any other offer.
Bupa Travel Insurance is distributed by Bupa HI Pty Ltd (Bupa) (ABN 81 000 057 590, AR 354269), an authorised representative of Open Insurance Pty Ltd, ABN 23 166 949 444, AFSL 451712 (Open). Open arranges this insurance as agent for Travel Insurance Partners Pty Ltd (ABN 73 144 049 230, AFSL 360138) who manage and administer travel insurance issued by Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Any information is general advice only and does not take into account your individual situation, needs or objectives. Consider the PDS & TMD.
Bupa Home, Landlords, and Car Insurance is distributed by Bupa HI Pty Ltd ABN 81 000 057 590 (Bupa), an authorised representative (no. 354269) of Open Insurance Pty Ltd ABN 23 166 949 444, AFSL 451712 (Open). It is issued by Open on behalf of the insurer, The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard). Bupa and Open act as agents of Hollard and not on your behalf. Any advice is general only and does not take into account your personal circumstances. First read, on this website, the relevant Product DisclosureStatement (PDS) and Financial Services Guide (FSG) as well as the Target Market Determination (TMD) to help you decide if a product is right for you.
Bupa Pet Insurance policies entered into for the first time prior to 18 April 2024 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Bupa HI Pty Limited ABN 81 000 057 590, AR 354269 (Bupa). Bupa Pet Insurance policies entered in to for the first time on or after 18 April 2024 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Bupa. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing or choosing to continue with the product. PDS and Target Market Determination available at https://www.bupa.com.au/pet-insurance.
Bupa Phone and Cyber Insurance is distributed by Bupa HI Pty Ltd ABN 81 000 057 590 (Bupa), an authorised representative (no. 354269) of Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507 (Zurich). This insurance is arranged by Likewize Services Pty Ltd ABN 23 090 918 399, AFSL 230163 as agent for Zurich. Any advice provided is general advice only and does not take into account your personal objectives, financial situation or needs. Consider the relevant Product Disclosure Statement (PDS) and Financial Services Guide (FSG) and Target Market Determination (TMD) to help you decide if a product is right for you.
Customer Support for family and domestic violence situations
If you are affected by a domestic or family violence situation, please read the applicable domestic and family violence policy here, to understand the ways they can support and assist you:
- Open's Domestic and Family Violence and Financial Hardship policy (Home, Landlord and Car Insurance)
- Travel Insurance Partners' Family Violence Policy (Travel Insurance)
- PetSure Family Violence Policy (Pet Insurance)
- Supporting customers experiencing vulnerability – Zurich Australia (Phone and Cyber Insurance)
The General Insurance Code of Practice
We proudly support the General Insurance Code of Practice, which sets out the standards that general insurance companies must meet when providing services to their customers. The Code covers car insurance, home insurance, travel insurance and pet insurance. You can read and download the Code at: codeofpractice.com.au.