Bupa Sutherland Retirement Village

Terms and Conditions

When you access Our website at https://www.bupa.com.au/villages or https://www.bupa.com.au/retirement-villages/sutherland (“Website”), you agree to be bound by these terms and conditions.

Access to and use of this Website is provided by Bupa Care Villages Australia Pty Ltd ABN 83 625 963 359 ("Bupa Retirement Villages", "We", "Us" and "Our") on the following conditions ("Terms").

We reserve the right to change these Terms, the Website and any content available on or accessible from this Website (“Content”) at any time by publishing these changes online. By continuing to use the Website, you are taken to have accepted any changes to the Terms.

For further details please contact Us on 1300 768 474.

1. Disclaimers, liability limitation and indemnity

1.1. Limitation of liability

To the extent permitted by law, Bupa Retirement Villages, its affiliates and related bodies corporate (as defined by the Corporations Act 2001 (Cth)), will not be liable (whether in contract, tort (including negligence) or otherwise) for any loss or damage (whether direct, indirect, special or consequential) suffered by you in connection with your use of or access to this Website and its Content, or any failure to provide this Website or particular Content.

This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

  1. Your reliance on the completeness, accuracy, suitability currency or availability of the Website or its Content.
  2. Failure or delay of performance or in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third- party conduct, or theft, destruction, alteration or unauthorised access to records.

1.2. No advice given

The Content on this Website is not designed or intended to serve as a substitute for advice from a qualified healthcare professional nor does it constitute legal or financial advice. Content provided on this Website does not take into account the specific situation, objectives or other needs you may have. Where We mention specific products or services on this Website, We do so for informational purposes only. This does not constitute a recommendation made by Bupa Retirement Villages, unless expressly stated.

You agree that you will not seek to rely upon the Content on this Website as advice to remedy, address or self-treat any problems or concerns you may have either for yourself or for any other person.

1.3. No warranties

Bupa Retirement Villages does not guarantee or warrant the quality, accuracy, completeness, suitability, currency or availability of the Website and its Content. This Website and its Content are provided on an “as is” and “as available” basis, with no representations or warranties of any kind, either express or implied (except those which cannot be lawfully excluded).

You assume total responsibility and risk for your use of and reliance upon this Website and its Content.

1.4. Third Party Links

This Website may contain links to third party websites for your convenience, that are not owned or controlled by Bupa Retirement Villages (“External Web Sites”). We are not responsible for the content or operation of these External Web Sites. Links to External Web Sites do not constitute or imply endorsement by Bupa Retirement Villages of the information they contain, or any products or services they describe. Your navigation to any linked website is at your own risk.

1.5. Indemnity

You indemnify Bupa Retirement Villages and its affiliates and related bodies corporate against all liability, cost, expense, loss and damage incurred or suffered by Us as a direct or indirect result of you using this Website.

2. User conduct

2.1. Lawful and authorised use only

You must use this Website for lawful purposes only, including to access and view Content and to submit enquiries or feedback to Bupa Retirement Villages.

2.2. Prohibited Use

You must not (a) use this Website in a manner which, or (b) upload, post, transmit or otherwise make available through this Website any material which:

  1. violates or infringes the rights of others (including intellectual property or privacy rights);
  2. is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person; or
  3. affects the functionality or operation of this Website or its servers or the functionality or operation of any user’s computer systems (for example, by transmitting a computer virus or other harmful component, whether or not knowingly).

3. Intellectual Property Notices

3.1. Copyright Notice

Copyright in the Content on this Website (including text, graphics, videos, images, audio clips, architecture, coding, design elements and interactive features) is owned or licenced by Bupa Retirement Villages. You may download or print hard copies of the Content for your personal, private, non-commercial use. Otherwise, you may not reproduce, adapt, upload to a third party, publish or communicate any of this Content without Our prior written consent (except as necessary for viewing the Content on your browser, or as permitted under the Copyright Act 1968 (Cth)).

3.2. Trade Mark Notice

“Bupa”, “Bupa Sutherland Retirement Village” and any other trade marks associated with Bupa Retirement Villages, are trade marks owned by Bupa Retirement Villages or its related bodies corporate. You may not use Our trade marks without Our written consent. Third party trade marks which feature on the Website are owned by the respective third party. The use of a third party trade mark on the Website does not indicate any association with, or endorsement by Bupa Retirement Villages, of that third party or its products/services.

4. Privacy, Cookies and Google Maps

4.1. Privacy

Bupa Retirement Villages takes your privacy seriously. Any personal information you provide through your use of the Website, will be handled in accordance with Our Privacy Policy available at https://www.bupa.com.au/retirement-villages/sutherland/privacy.

4.2. Cookies

A "cookie" is a small text file placed on your computer by a web server when you access a website. Cookies are frequently used on websites. Cookies in themselves do not identify the individual user, just the computer used.

Bupa Retirement Villages generally uses cookies to make a record of your visit to the Website and may log the following depersonalised information:

  • Your server address;
  • Your top-level domain name;
  • The date and time of access to the Website;
  • Pages accessed and documents downloaded;
  • The previous website visited;
  • The type of browser software in use.

Bupa Retirement Villages uses this information for various purposes including:

  • Statistical purposes;
  • To enable you to access online services;
  • To determine whether you have previously used parts of the Website or to identify the pages you have accessed, but in each case, information collected cannot be used to personally identify you.

You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser. For example, you can set your browser to notify you when you receive a cookie or to reject cookies. However, if you decide not to display cookies, then you may not be able to gain access to all the Content and facilities of this Website.

4.3. Google Maps

This Website uses Places features provided and powered by Google (“Google Maps”). By using this Website, you agreed to be bound by Google’s Terms of Service and agree that the Google Privacy Policy applies.

5. General Terms

5.1. Governing Law

These Terms are governed by the law in force in New South Wales, Australia. You agree that any disputes will be determined by the courts having jurisdiction in New South Wales in accordance with laws in force in New South Wales. You irrevocably and unconditionally submit to this jurisdiction.

5.2. Unenforceable Terms

If any provision of the Terms is found by a court to be invalid or unenforceable, the invalidity or unenforceability of the remaining Terms will not be affected.

5.3. No offers where illegality arises

Nothing on this Website constitutes an offer to provide goods or services in any jurisdiction if to do so would contravene the laws of that jurisdiction.