What’s the difference between living in a retirement village and living in aged care?
Retirement Villages are communities of people who are retired and able to live independently.
The residents are active and typically have outside interests but choose to live within a village for a vibrant community life, the benefit of onsite amenities and the added safety features.
Aged care homes cater for those who need 24/7 nursing style care and have a high level or complex health needs.
To help you live as independently as possible, Bupa has a range of services that may assist and provide extra help when needed
Can I have visitors to stay at Bupa Sutherland Retirement Village?
Yes visitors can stay in your home at Bupa Sutherland Retirement Village for up to 3 weeks. For longer stays, consult with your village manager.
What if I need extra support?
At times when you need some extra help, Bupa is there. All you need to do is talk to your Village Manager who can facilitate the provision of certain services or you can choose your own provider. Services are ‘fee for service’ or potentially government subsidised (via a Home Care Package if eligible) depending on your needs. Services may include:
- Domestic cleaning
- Laundry and linen service (in-home)
Can I move to the Bupa Sutherland Aged Care home next door?
As part of the Bupa family, we have arrangements in place for transition into our aged care home next door, or another home in our network if more convenient or close to extended family (subject to your care needs and availability). Your Village Manager can provide further details.
What if I decide retirement living is not for me?
Your contract and the Retirement Villages Act in your state allow for a settling in period. If circumstances mean that retirement living is no longer the best option for you, you can take advantage of the peace of mind guarantee within 90 days (from the date you are entitled to move in) to terminate without penalty. Recurrent charges and fair market rent up to the date of termination and payment for any damage or reinstatement costs will apply.
Do I own my apartment?
Bupa Sutherland Retirement Village land and buildings are owned by the village operator. The resident purchases a “loan licence” giving them the “right to reside” in an apartment, typically for life.
What are recurrent charges and what do they cover?
Recurrent charges cover the day to day operational cost of Bupa Sutherland Retirement Village including:
- Repairs and maintenance of buildings and infrastructure including the pool
- Maintenance of plant & machinery such as lifts and air-conditioning
- Property and other insurances
- Council and water rates, garbage services
- Cleaning common areas and upkeep of grounds
- Common area lighting and power
- 24 hour / 7 day emergency call monitoring
- Security patrols
- Management, administration accounting and auditing of Bupa Sutherland