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MBF has joined Bupa

In November 2011 MBF health insurance is changing to Bupa, a trusted healthcare provider delivering benefits to over 3 million Australians. While MBF has been a trusted provider of health insurance, to Australians for over 60 years, MBF, as Bupa, will be part of a global family.

New benefits for members

This change allows us to deliver better health services for our members at no extra cost to you. You can expect the same great MBF health cover and service, plus you'll also enjoy a range of additional services and benefits, including:

  • access to over 100 retail centres
  • access to our extensive network*
  • benefits paid at over 60,000 provider locations nationally
  • access to a wide range of health programs and guides
  • using the member area to manage your account
  • access to online tools including an online health assessment
  • savings from our member and various insurance discounts

Your cover stays the same

MBF Health insurance, MBF life insurance and MBF travel insurance will be changing to Bupa. If you have MBF ambulance cover or MBF extras cover, this will also change to Bupa, no matter if you are an Australian resident, overseas visitor or student.

In addition, all MyMBF, MBF claim forms and MBF Corporate information, previously available on is now available on To find out more, please can view our Frequently Asked Questions page.

Please be assured that you will still receive the great MBF service that you're used to plus a range of additional services and benefits, at no extra cost to you.

Other things you should know about the change:

  • You will still be able to call us on the old MBF numbers
  • The new Bupa phone number is 134 135
  • All MBF locations, offices and branches have been rebranded
  • We now have 100 retail centres nationally

Can I continue to visit

Going forward, all our information, tools and member access areas will be available on From November 2011 if you visit, you will be re-directed to Please rest assured you'll be able to find all the features and benefits you're looking for on the new website.

I'm looking for health insurance, what are my options?

You can get a health insurance quote from Bupa. You can find out more about our health cover options on our website. If you are single, have a partner or a whole family to care for - we have cover for you.

Who is Bupa?

In Australia, we are part of the global Bupa Group, a leading international healthcare organisation.

Our members benefit from international healthcare expertise and experience, allowing us to provide Australians with better healthcare services, support and advice, something we believe ultimately enables us to better serve our members and help keep them healthy.

We also provide other services such as aged care facilities, health phone coaching, corporate wellness services and eye care.

The Bupa Group has no external shareholders and reinvests profits to help our members' live longer, healthier and happier lives. Find out more about us.

Who do I contact for any questions about MBF?

If you have questions at all, please contact us by called 134 135 or talk to someone face to face at one of more than 100 retail centres across Australia.

What insurance covers are available?

Bupa offers the same great insurance cover options as MBF did, including:

  • Health insurance
    • Singles, couples and family health insurance
    • Hospital cover, extras cover, ambulance cover and more
    • Overseas visitor and student health insurance
    • Corporate health insurance plans
  • Travel insurance#
    • Budget cover
    • Super cover
    • Gold and Gold plus cover
  • Life insurance^
    • Accidental death cover
    • Funeral insurance
    • Injury cash insurance

If you are here for a health insurance quote or are an existing MBF member looking to register then follow these links to the relevant pages on the Bupa website and continue your journey with us.

* As at 1 January 2013.
†Insurance is issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681. This is general advice only and does not take into account your individual circumstances. Product Disclosure Statements are available at should be considered before making any decision on these products. Bupa Australia Pty Ltd ABN81 00 057 590 and Bupa Australia Health Pty Ltd ABN50 003 098 655 (together Bupa) are authorised representatives of IAL.

^Life Insurance products issued by ClearView Life Assurance Limited. Before making a decision about one of these products consider the relevant Product Disclosure Statement available by calling 134 135.

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Need assistance?

Call us on 134 135