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HBA is joining Bupa

HBA health insurance is joining Bupa, a trusted healthcare leader delivering benefits to more than 3 million Australians. HBA has been a provider of private health insurance in Australia for more than 60 years and is now part of a global healthcare organisation.

New benefits for members

As an HBA member, you can expect the same high level of service that you’re used to, plus a range of additional services and benefits at no extra cost, including:

  • access to more than 100 retail centres nationally
  • access to our extensive network
  • benefits paid at more than 60,000 locations throughout Australia*
  • access to a wide range of health information, programs and guides
  • access to myBupa member area to help you manage your health cover online
  • access to a suite of online health tools, calculators and apps, including a free Online Health Assessment
  • member exclusives, providing you with discounts on a range of activities

Your cover stays the same

Your cover will still be the same and there is nothing you will need to do. In November, you should have received your Bupa membership card and all claims forms that were previously on can be found on the Bupa website. More details about these changes can be found on the Frequently Asked Questions page.

Rest assured – you will still receive the same great service and cover that you are used to, plus a range of additional extras and benefits, at no extra cost to you.

Other things you should know about the change

  • The new Bupa phone number is 134 135
  • All HBA locations, offices and branches have been rebranded to Bupa
  • You can search for retail centre locations here

Can I continue to visit

All of our information, tools and member access areas are available on the Bupa website and from November 2011, all visitors to will be re-directed to Please be assured you'll be able to find all the features and benefits you're looking for on our new website.

I'm looking for health insurance, what are my options?

You can request a health insurance quote, or read more about our health cover options on Whether you're single, a couple or a whole family, we will work with you to help you find the right cover for you.

Who is Bupa?

We’re part of the global Bupa Group, and as an international healthcare leader, we care for more than 33 million people in 190 countries.

The knowledge and expertise gained from across the world allows us to provide superior healthcare services, support and advice to our members.

The Bupa Group reinvests its profits to help its members live longer, healthier, happier lives. You can read more about us.

Who do I contact for any questions about HBA?

We understand that you may have questions, so feel free to call us on 134 135 or come and talk to us face to face at one of our 100 retail centres. Whatever your query, we’re here to help.

What insurance covers are available?

Bupa still offers the same great cover options as HBA did, including:

  • Health insurance - singles, couples and family health cover for hospital, extras and ambulance, as well as overseas visitor, student and corporate health cover
  • Travel insurance# – budget, super, gold and gold plus cover
  • Life Insurance^ – accidental death, funeral and injury cash cover

If you're looking for health cover, please request a health insurance quote or view our health cover options. If you are an HBA member, you can register for myBupa to gain access to our member area.

*As at 1 January 2013.
#Bupa Travel Insurance is issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681. This is general advice only and does not take into account your individual circumstances. Product Disclosure Statement is available at and should be considered before making any decision in relation to this product. Bupa Australia Pty Ltd ABN81 00 057 590 and Bupa Australia Health Pty Ltd ABN50 003 098 655 (together Bupa) are authorised representatives of Insurance Australia Limited.
^Life Insurance products issued by ClearView Life Assurance Limited. Before making a decision about one of these products consider the relevant Product Disclosure Statement available by calling 134 135