Ambulance Cover in NSW & ACT
Peace of mind that helps you prepare for unexpected emergencies
If you’re a resident of New South Wales or the Australian Capital Territory, Bupa’s ambulance cover gives you peace of mind that at least your transport is covered in an emergency. Head back to the main page if you normally live in a different state.
How Bupa helps you
We’ll cover you Australia-wide for treatment at the scene and emergency road ambulance services with a Bupa recognised provider from an accident or medical event to a hospital.† If you take out Premium Ambulance, you’re also covered for non-emergency ambulance trips, up to $5,000 per person per calendar year.##
We don’t pay benefits if you receive treatment from a non-recognised provider, your state government covers your ambulance fees, you hold a subscription with your state ambulance service or you’ll receive compensation, damages or benefits from somewhere else.
Waiting periods are 1 day for emergency ambulance and on-the-spot treatment and 1 month for non-emergency transportation (Premium Ambulance cover only).
Concession cards
If you hold a concession card, you may already be covered for ambulance services within ACT or NSW.
| Concession card | How you're covered |
|---|---|
|
Health Care Card Pensioner Concession Card Commonwealth Seniors Health Care Card |
The state covers you for road and air emergency and non-emergency services, including on-the-spot treatment within ACT or NSW. |
|
Department of Veterans Affairs (DVA) Gold Card DVA Pensioner Concession Card (PCC) |
The state covers you for road and air emergency and non-emergency services, including on-the-spot treatment within ACT or NSW. |
| Department of Veterans Affairs (DVA) White Card | DVA covers you for ambulance services which relate to a specific condition, only within ACT or NSW. |
Peace of mind Australia-wide
By taking out ambulance cover, you’ll have peace of mind that you won’t be out of pocket – whether at home or interstate.
Emergency Only
Ambulance
From $42.34/year*
- Uncapped emergency ambulance or on-the-spot treatment by our recognised providers Australia-wide†
- Includes some air services and on-the-spot treatment††
- Get more from your policy with Life Rewards
Premium
Ambulance
From $56.00/year*
- Uncapped emergency ambulance or on-the-spot treatment by our recognised providers Australia-wide†
- Cover for non-emergency ambulance trips from our recognised providers, capped at $5,000 per person per year##
- Includes some air services and on-the-spot treatment††
- Get more from your policy with Life Rewards
Corporate
Ambulance
- Emergency Only or Premium Ambulance available
- Uncapped emergency ambulance or on-the-spot treatment by our recognised providers Australia-wide†
- Includes some air services and on-the-spot treatment††
- Get more from your policy with Life Rewards
- Plus an ongoing corporate discount**
*Price is for a single in NSW under the age of 65. Base tier Australian Government Rebate included.
Bupa covers emergency ambulance transport and on-the-spot treatment in most cases unless you can claim it from another source, like compensation or through a private ambulance subscription.
Emergency ambulance is an unplanned event where you’ve been injured or you have a medical emergency where your life may be at risk or where you need medical treatment right away. The ambulance provider will confirm whether the transport or medical treatment was an emergency.
Non-emergency ambulance is when you need to use an ambulance but don’t need treatment straight away or when your life is not at risk. For example:
- Transport from a hospital to your home or nursing home.
- Transport to a hospital, your home or nursing home for ongoing treatment, like dialysis or chemotherapy.
- Where you’re admitted to one hospital and need to be taken to another.
With Emergency Only Ambulance, you're covered for unlimited emergency ambulance trips, including on-the-spot treatment, Australia-wide when provided by recognised providers.
With Premium Ambulance, you’re covered for unlimited emergency ambulance trips, including on-the-spot treatment, Australia-wide when provided by recognised providers. You’re also covered for non-emergency ambulance trips when provided by recognised providers. Non-emergency trips are capped at $5,000 per person per calendar year.
Bupa recognises the following ambulance providers:
- ACT Ambulance Service
- Ambulance Service of NSW
- Ambulance Victoria
- Queensland Ambulance Service
- South Australia Ambulance Service
- St John Ambulance Service NT
- St John Ambulance Service WA
- Tasmanian Ambulance Service
† If claimable from another source, a benefit won’t be paid by Bupa. Benefits for ambulance transportation is only payable where the provider describes the transportation as an ‘Emergency’. For more, see the Important Information Guide. There is a 1 day waiting period for emergency ambulance and on-the-spot treatment.
## If claimable from another source, a benefit won’t be paid by Bupa. For more, see the Important Information Guide. There is a 1-day waiting period for emergency ambulance and on-the-spot treatment and a 1-month waiting period for non-emergency transportation.
†† Some air services and treatments at Bupa recognised providers only. Royal Flying Doctor Services not included. Check with us what you’re covered for and where.