Bupa has established a Provider Network which consists of Allied Health, Medical Specialists and hospitals that deliver services as part of the ADF Health Services Contract (ADFHSC) supporting health provision for over 85,000 Eligible Personnel (EP’s) across Australia.
The Provider Network works in partnership with Bupa and is supported by our customer service, account and contract managers. We look forward to working with you to deliver health services to Defence Eligible Personnel (EPs). See our ADF Provider Information Pack, Fact Sheets, additional information for ADF Mental Health providers and Information Sheet External Psychiatrists.
Registered ADFHSC Providers
Information for Providers who are registered with the ADFHSC Provider Network
Find a preferred Provider (Pathology, Imaging & Radiology, Optical)
It is the expectation of Defence and Bupa that where practicable the on-referral for Pathology, Imaging and Radiology and Optical services is delivered by Bupa’s network of providers:
Pathology
Healius Pathology services:
Find a pathology collection centre near you | Healius
Imaging & Radiology
Healthcare Imaging Services (HIS) – view HIS locations
Additional I&R partners
(South East Radiology, Perth Radiology Clinic, South Coast Radiology, Radiology SA, Capital Radiology, Imaging Associates, Quantum, Hunter Imaging Group, IMED, North QLD X-Ray, Territory X-Ray, The X-Ray Group) – view I&R partner locations
Fee Schedules and Valid Item Codes
Detailed below are Bupa’s Fee Schedule and valid item codes. Bupa is required to comply with the items, codes, explanations, rules and conditions in the Medicare Benefits Schedule (MBS) and specific other healthcare services not covered under the MBS Schedule.
If you are a Registered Provider, you are expected to use iRBS for the management of ADF HSC bookings (including receipt of the referral, providing clinical reports and submitting services rendered). Use of the ‘Services Rendered’ function enables you to submit a compliant invoice that can be paid within 7 days.
Invoices not submitted via iRBS are subject to our 'best endeavour' 30-day payment terms and can be emailed to adfinvoices@bupa.com.au.
2026-2027 Fee Schedules
| Chiropractor Schedule of Fees | PDF (225KB) | CSV (10KB) |
| Clinical Neuro-Forensic Psychology Schedule of Fees | PDF (235KB) | CSV (1KB) |
| Dental Schedule of Fees | PDF (334KB) | CSV (26KB) |
| Dental Specialist Schedule of Fees | PDF (590KB) | CSV (44KB) |
| Dietitian Schedule of Fees | PDF (99KB) | CSV (1KB) |
| Exercise Physiology Schedule of Fees | PDF (102KB) | CSV (1KB) |
| Medical Schedule of Fees | PDF (7.26MB) | CSV (223KB) |
| Occupational Therapy Schedule of Fees | PDF (103KB) | CSV (1KB) |
| Physiotherapy Schedule of Fees | PDF (115KB) | CSV (2KB) |
| Podiatry Schedule of Fees | PDF (205KB) | CSV (6KB) |
| Psychology Schedule of Fees | PDF (106KB) | CSV (1KB) |
| Speech Pathology Schedule of Fees | PDF (98KB) | CSV (1KB) |
Visit the Archive of Schedule of Fees for schedules prior to 1 July 2026.
For further information, contact Bupa’s CSO on 1800 316 915 or email adfhscproviders@bupa.com.au for assistance.
Clinical Reports
Clinical reports are a post consultation summary, which is crucial for member recovery and operational readiness. The frequency, time frame and channels to return clinical reports are set out in the below table. Minimum requirements can also be found in the Provider Terms and Conditions (PDF, 188KB). The Bupa iRBS How to Guide (PDF, 1.33MB) also includes information on how to upload a clinical report.
| Service Type | Frequency | Time frame | Report return channels | Minimum report data requirements |
|---|---|---|---|---|
| Medical Specialist | Every consult | Within 5 business days | Reports can be returned using iRBS or secure messaging via HealthLink or Medical Objects. Bupa’s IDs are:
|
Please include the below information to support safe and efficient processing of clinical reports:
|
| Allied Health | After the initial consult, every sixth consult, at the treatment completion, or when there is relevant information to communicate. | Within 3 business days | ||
| Dental Specialist | After the initial consult and at the treatment completion. | Within 3 business days | ||
| General Practitioners | Every consult | Within 2 business days |