Hospital Recovery Support Program

Because we’re here to support you on your health journey

If you have an upcoming hospital admission, or you’ve recently returned home from hospital, Bupa TeleHealth offers you a phone-based pre-admission and recovery support program at no extra cost to you*.

There's a lot to take in when you have a hospital stay. From understanding your options, knowing how to prepare and what to pack, to following discharge plans, medications, knowing which appointments to book and more. Having additional support during this time can help support your recovery, and may prevent further unplanned hospital admissions.

Interested in learning more?

To speak to a health professional & discuss what's right for you*, call:

1300 030 238

Or register now for a call-back.

Register now

*To be eligible for the Hospital Recovery Support Program, you must have domestic Bupa hospital cover that’s paid up-to-date, and be 18 years or older.

About the Recovery Support Program

Whether you’re preparing for an upcoming admission, or you’ve recently returned home from hospital, we’re here to support you on your health journey. Our phone-based recovery support program offers you up to 4 calls with a health coach, including qualified nurses, dietitians & other health professionals. Your health coach will offer support to help you:

Planning for hospital:

  • Know what to pack
  • Manage your medications
  • Know what to expect in hospital
  • Prepare for your discharge and recovery

 
Recovery support:

  • Understand your discharge summary / plan
  • Know when to take action based on your signs and symptoms
  • Understand your medication
  • Know where to go for further support and services
  • Engage with your doctors and healthcare team
  • Navigate the health system
  • Take control of any long-term health risks or conditions

Other support from Bupa TeleHealth

We understand that managing your health can be challenging, particularly if you're at risk of, or living with, a long term health condition. Fortunately, accessing the right support can help you stay on top of your health.

Through the Bupa Health Coaching Program, you can get the personalised information, guidance and support you need to reach your health goals, whether you're managing a long-term health condition or simply wanting to stay healthy. This telephone-based health support service is available at no extra cost for Bupa members with domestic hospital cover^.

Find out more

View the Bupa privacy policy.

Find out more

If you're heading into hospital soon, or if you've recently been discharged from hospital, and want to see if you're eligible for the Bupa TeleHealth Recovery Support program contact us Mon-Fri, 9am-5pm AEST.

Call:

1300 030 238

Or:

Request a call-back

Disclaimer

^ Fund, policy, wait period and program eligibility rules apply. This program provides resources and health information as a guide only, not as a substitute for medical advice or a professional endorsement. If you think you have a medical or psychiatric emergency, call 000 or go to the nearest emergency department.