Chemotherapy Choices

Access infusion treatments for cancer or a long-term health condition from the comfort of your home.

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Bupa Health Insurance has engaged with experienced service providers chemo@home, Nuevo Health Kinship and St John of God to offer chemotherapy and immunotherapy infusion treatments in the comfort and convenience of home.

For eligible customers*, the Chemotherapy Choices program offers:

Assistance with the transition to home-based infusions

Home visits from Registered Nurses who will administer, assist, and monitor during your treatment

Updates for your treating specialist after every treatment cycle

To find out more about the program, confirm your eligibility, or check service availability, please contact one of our providers in your state or territory.


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ACT

NSW

VIC

QLD

SA

WA

TAS

NT

chemo@home
Call 1300 466 324

Nuevo Health (Kinship)
Call 1800 570 820

St John of God
Call 1300 475 442

What does the program provide?

Chemotherapy Choices delivers chemotherapy or immunotherapy infusions in the comfort and convenience of your home at no additional cost#. If you need infusions for cancer or specific non-cancer health conditions**, your specialist can refer you to one of our service providers.

Participants will continue to be under the care of their specialist, but their infusions will be administered at home by a Registered Nurse, rather than at a hospital or clinic.

Why choose Chemotherapy Choices?

  • Treatment and care in the comfort of your home
  • Less time (and money) travelling and waiting for treatment at a hospital or clinic
  • Reduced risk of hospital-acquired infection
  • Less disruption to family and daily life
  • An increased feeling of control over your treatment
  • Support and advice at home and over the phone (during business hours) for you/your legally authorised caregivers
  • Chemotherapy treatment delivered at home may reduce side effects, such as nausea, anaemia, and dehydration in some people.

Program eligibility

If you meet the following criteria, you may be eligible to take part in the program:

  1. You are a Bupa Health Insurance customer with a hospital policy that includes cover for chemotherapy, radiotherapy, and immunotherapy for cancer – check what you’re covered for or contact us
  2. You can access a service provider in an available area* 
  3. You are referred to the program by your treating physician
  4. The treatment prescribed must be intravenous cancer therapy or a Bupa-approved infusion for a non-cancer condition. Our service providers can advise which infusions are funded by Bupa as part of Chemotherapy Choices.

Program eligibility, fund, policy and waiting period rules also apply.


Find out more about our Chemotherapy Choices providers

Disclaimer

*The customer must hold an eligible Bupa Health Insurance hospital cover that includes cover for chemotherapy, radiotherapy, and immunotherapy for cancer. Out-of-pocket costs may apply. Waiting periods, fund, policy and program eligibility rules apply. The program is delivered by third party providers chemo@home, Nuevo Health Kinship and St John of God and admission into the program is also subject to the providers' terms and conditions. Chemotherapy Choices may not be available in all areas of the states and territories serviced by each provider. Contact service providers to check whether this service is available, or call Bupa Telehealth on 1300 030 238 (Monday to Friday, 9am-5pm AEST/AEDT).

**Bupa Health Insurance only funds specific cancer and non-cancer treatment infusions. Our service providers can tell you which infusions Bupa Health Insurance funds.

#Depending on your level of cover some out-of-pocket costs may apply, like hospital excess or co-payments, fees for medical tests or specialist consultations not covered by bulk billing, medication, and increased utility bills including phone and internet charges and smart device maintenance.

Bupa Health Insurance will fund eligible customers in accordance with their policy issued by Bupa Health Insurance Pty Ltd. To avoid doubt, Bupa Telehealth Pty Ltd and Bupa Health Centres Pty Ltd are not involved in the design and delivery of the program. 

This program page provides resources and health information as a guide only, not as a substitute for medical advice or a professional endorsement. If you think you have a medical emergency, call 000 or go to the nearest emergency department.

Disclaimer