Good health and your Bupa membership go hand-in hand. The following information about health insurance benefits and services will help you make the most of both.
Take control of your health fund membership with myBupa, your online access point for Bupa membership services. With myBupa there’s no need to wait in line as you can manage your membership whenever it’s convenient for you.
Via myBupa you can:
Take advantage of our extensive network of dental, optical, physiotherapy and chiropractic providers. If you have Extras cover with us, in most instances visiting a Members First provider will give you the certainty of knowing how much you'll get back.
^Bupa Members First benefits are not available on all Extras covers.
Bupa has agreements with most private hospitals and day surgeries to provide members with certainty about the hospital costs associated with the treatment. In most instances, members will have no out of pocket experience for their hospital treatment at Agreement Hospitals (except for any excess or co-payment that may apply to your level of cover).
In 2012, Bupa entered a relationship with Healthscope to give Bupa members access to a range of exclusive benefits when using Healthscope's national network of hospitals, medical centres and skin clinics.
Healthscope operates over 4,500 inpatient beds across 43 hospitals offering a broad range of services including acute, rehabilitation and mental health services.*
Find out more about Healthscope.
*Not available for OVC and OSHC members.
The Bupa Medical Gap Scheme is an arrangement Bupa has with some private specialists to help minimise your out-of-pocket expenses for your hospitalisation. Bupa provides 2 different arrangements: either no gap or a known gap.
If your medical practitioner has registered to use the Bupa Medical Gap Scheme with no gap, check with them that they will use this for your upcoming admission. If yes, they will bill Bupa directly and you will have no gap. This is the best value option for you.
If your medical practitioner has registered to use the Bupa Medical Gap Scheme with a known gap, they are permitted to charge you a gap up to a maximum of $500. You should ask them what gap amount they intend to charge you for your upcoming admission.
In-Hospital Pathology and Radiology diagnostic tests where recognised by Medicare and performed by Bupa contracted providers, will be billed direct to Bupa, with no gap to you for these services.
No-gap experience for inpatient cardiologist services with a Genesis Heart Care cardiologist (Not available in NSW, TAS and NT).
Even when you’re in great health, there are still plenty of ways to get everyday value thanks to Bupa Plus. We’ve recently introduced this program to give you access to an exclusive range of health discounts, tools and information to help you live a healthier, happier life. Visit bupaplus.com.au
Our Positive Health programs are developed to help you take more control of your health and wellbeing. Providing up-to-date and valuable information, they’re based on the latest clinical research and evidence-based medicine and are created in consultation with health experts and relevant national bodies.
If the unexpected happens while you’re travelling overseas, we’re always here to provide phone-based support and guidance. Our 24-hour advice line is exclusive to Bupa and provides you with helpful information, including:
And if you’re planning a trip overseas, you can get pre-departure medical information on the countries you are visiting. We’ll advise you on the health risks of that country and give you tips on how to stay healthy while you’re travelling.
Just call +61 3 9937 3999 (reverse charges accepted), or look for the number on the back of your membership card.
**Overseas Health Advice Line is not available on Ambulance Only covers
