Why choose Bupa Travel Insurance?
Bupa prides itself on offering travel insurance for your journey, whether that's here in Australia or overseas.
Australian-based case managers, along with registered nurses and doctors are available 24/7.
Plus, eligible policyholders may now have the flexibility to cancel their insurance policy and receive a full or partial premium refund if travel is impacted by COVID-19 border closures or mandatory quarantine periods.^
So why not get a quote from Bupa today?
Find a cover type that fits your needs and budget.
So you can get back to making priceless memories.
Already with Bupa? Get rewarded with a 15%# discount on your policy because of your Health Insurance membership.
15% OFF#
for Bupa Health
Insurance members
#Bupa Health members are able to obtain a 15% discount on Bupa Travel Insurance by successfully entering their membership number into the 'Member Number' section when entering trip details or by advising a consultant over the phone. This discount is based on standard premium rates. Not to be used in conjunction with any other offer. Terms, conditions, limits and exclusions apply. Refer to the Product Disclosure Statement (PDS).
We’ve got you covered
24/7 emergency hotline
Pre-existing medical condition cover
Covid-19
Lost and stolen belongings
Overseas medical care
Travel disruptions and delays
^Terms, conditions, limits and exclusions apply. Please refer to the Product Disclosure Statement (PDS) for full details.
Options
Heading off to foreign lands is incredibly exciting. New things to see, new cultures to experience and new foods to taste. Bupa offers a range of plans to choose from to help you prepare for the journey ahead.
Comprehensive
Essentials
Annual Multi-Trip
You don't have to leave the country to go travelling. Australia is full of bustling cities, beautiful coastlines and outback wilderness, all waiting to be explored. Whatever type of holiday you choose to go on, we can have you covered.
Domestic
- Insurance for cancelled or rescheduled plans due to unforeseen circumstances^
- Cover for lost, stolen or damaged passports and luggage^
- $1 million legal liability cover^
- Rental car cover^
^The table is a summary only. Terms, conditions, limits and exclusions apply. Please refer to the Product Disclosure Statement (PDS) for full details. The Target Market Determination (TMD) is available here.
Epidemics and pandemics
Travel has changed dramatically since COVID-19 became a worldwide pandemic. This product has a general exclusion, with limited exceptions, against epidemics and pandemics. That means the insurer does not cover claims that arise from, or are related to, an epidemic or pandemic.
However, Bupa Travel Insurance offers cover under selected benefits if, during your period of cover, you are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, such as COVID-19. Refer to the Product Disclosure Statement (PDS) to see which benefits offer cover in the event that you are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, and the terms, conditions, limits and exclusions that apply.
If a COVID-19 border closure or mandatory quarantine period prevents you from travelling or requires you to shorten your journey while travelling, you may be entitled to cancel your policy and receive a partial or full premium refund; refer to the Product Disclosure Statement (PDS) for terms and conditions.
Make sure you stay up to date and comply with travel information for COVID-19 from the Department of Foreign Affairs and Trade (DFAT) Smartraveller website, World Health Organisation (WHO), and Department of Home Affairs.
In addition to visas, COVID-19 testing, and proof of vaccination requirements, many countries now have compulsory insurance and medical cover proof conditions. Prior to travelling, check with the nearest embassy, consulate or immigration department of your destination.
Always consult the Smartraveller website prior to any travel.
Optional extras for Comprehensive, Domestic and Multi-Trip Plans
Skiing & snowboarding holidays
Going to the snow? For an additional premium, you may be eligible to add a Snow Pack that is designed to cover snow sport activities including amateur skiing, snowboarding, shedding, tobogganing, or tubing. A Snow Pack is designed to cover overseas snow sport emergency assistance, loss or damage to equipment, or more.^
What's included^:
- Medical and dental cover for certain emergency dental expenses^
- Ski or snowboard hire costs if your equipment is damaged in transit^
- Snow equipment replacement costs if yours is lost, damaged^ or stolen^
^Sporting items are not covered whilst in use. Cover subject to policy coverage limits. Conditions, limitations and exclusions apply. Please read the Product Disclosure Statement (PDS) for details.
Cruise holidays
Going sea or ocean cruising? Add a Cruise Pack for an additional premium, which is designed to cover medical costs on board, ship to shore evacuation, pre-paid shore excursion cancellation, cabin confinement and more.^
What’s included^:
- Cover for each country you visit on the cruise - when you list each on your policy^
- Medical and dental cover for certain emergency dental expenses^
- Costs covered to travel home in case of medical emergency^
- Cover for cancelled or rescheduled extra activities and day trips^
- Replacement of certain belongings that are lost, stolen or damaged^
Optional extra cover limits for valuables
Taking higher-value items? To increase the item limit for higher-value items, add Increased Item Limits Cover to your plan, so your item may be covered for a higher value, should it be stolen, lost or damaged.^
What's included^:
- Cameras and camera equipment^
- Jewellery and watches^
- Camping equipment^
- Medical/dental appliance^
- Prescription glasses and sunglasses^
^Sporting items are not covered whilst in use. Cover subject to policy coverage limits. Conditions, limitations and exclusions apply. Please read the Product Disclosure Statement PDS for details.
^The table is a summary only. Terms, conditions, limits and exclusions apply. Please refer to the Product Disclosure Statement (PDS) for full details. The Target Market Determination (TMD) is available here.
The important bits you'll need to know
Read the relevant Product Disclosure Statement (PDS) and Financial Services Guide (FSG) for full terms, conditions, inclusions and exclusions. You can also click here to find our Target Market Determination (TMD).
If your policy issue date is on or after 1 July 2022, you can access the Bupa Travel Insurance Product Disclosure Statement (PDS) and Financial Services Guide (FSG) for full terms, conditions, inclusions, and exclusions. View the Target Market Determination (TMD).
If your policy issue date is between 9 October 2020 and 30 June 2022^, you can access the Bupa Travel Insurance Product Disclosure Statement (PDS) and Financial Services Guide (FSG) for full terms, conditions, inclusions, and exclusions. View the Target Market Determination (TMD).
If your policy issue date is before 9 October 2020^, you can access the Bupa Travel Insurance Product Disclosure Statement (PDS) and Financial Services Guide (FSG) for full terms, conditions, inclusions, and exclusions. View the Target Market Determination (TMD).
^These Bupa Travel Insurance products are distributed by Bupa HI Pty Ltd ABN 81 000 057 590 an authorised representative of the issuer, Insurance Australia Limited ABN 11 000 016 722 AFSL 227681, trading as CGU Insurance. Any advice is general only and does not take into account your personal circumstances. Consider the Product Disclosure Statement (PDS) and Target Market Determination (TMD) to see if these products are right for you. This offer may be withdrawn at any time.
Emergency travel assistance:
Need to make a claim? You'll find everything you need to know here.
If you have feedback or a complaint about a General Insurance product underwritten by CGU (policy issue date before 1 July 2022), find out more here. If you have a General Insurance product underwritten by AWP Australia and administered by Open (policy issue date on or after 1 July 2022), find out more here.
Looking for more than just travel insurance?

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Travel Insurance FAQs
If I contract an epidemic or pandemic, such as COVID-19, while travelling, am I covered?
This product has a general exclusion, with limited exceptions, against epidemics and pandemics. That means we don't cover claims that arise from, or are related to, an epidemic or pandemic.
However, you are covered under selected benefits in this product if, during your period of cover, you are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, such as COVID-19.
Refer to the Product Disclosure Statement (PDS) to see which benefits offer cover in the event that you contract a sickness recognised as an epidemic or pandemic, and the terms, conditions, limits and exclusions that apply.
If you have any questions call us on 1300 992 694 (Weekdays 8:30am to 5.30pm AEST).
What do I do if I need emergency assistance on my trip?
Call emergency services immediately if your condition is life threatening. Call us on +61 7 3305 7497 (overseas) or 1800 119 412 (within Australia).
If the unexpected happens while on your trip call us as soon as you can, Australian-based case managers are here for you 24 hours a day, 7 days a week, with registered nurses and doctors available when you need them.
They'll step you through the process and take care of things. If you can't call us straight away, make sure you keep any documentation that may help with your claim, this could include, receipts, invoices, medical records or police reports, and contact us as soon as you're able to.
Please note additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.
How far in advance can I purchase travel insurance?
It's up to you when you purchase travel insurance, however, keep in mind these three things:
- You can purchase Bupa Travel Insurance up to 12 months in advance.
- If you decide to purchase Bupa Travel Insurance, plans must be purchased before you start your journey. Your journey starts when any traveller named on the Certificate of Insurance leaves home or work in Australia to commence travel.
- Depending on the plan you choose you may have trip cancellation cover*, which covers unexpected trip cancellation, rescheduling or shortening from the date your Certificate of Insurance is issued. So, consider purchasing travel insurance as soon as you've booked and paid for some or all of your trip as you may be covered for such events before you depart.
What if I have a pre-existing medical condition?
If you have a pre-existing medical condition that meets definition in the Product Disclosure Statement (PDS), you can apply to include cover under your policy for your pre-existing medical condition(s) at the time of purchasing your policy.
Alternatively, you can call our contact centre and they can step you through the medical assessment over the phone, call us on 1300 992 694 (Weekdays 8:30am to 5.30pm AEST).
We don't cover any pre-existing medical conditions unless you complete a medical assessment, and we agree to cover you. If you choose not to tell us about your pre-existing medical condition(s); or we decline to cover you; or you decline our offer; you, or anyone else on the policy, won't be covered for any claim arising from your pre-existing medical condition(s).
Do you cover pregnancy?
If you're currently pregnant and:
- you've had pregnancy complications^ with this or a previous pregnancy; or
- you're expecting more than one child,
you will need to choose an eligible plan and complete our easy online medical assessment during purchase to apply for cover. Alternatively, you can call our contact centre and they can step you through the medical assessment over the phone, call us on 1300 992 694 (Weekdays 8:30am to 5.30pm AEST).
Otherwise, you don't need to tell us about your pregnancy as your policy will automatically provide cover for pregnancy-related claims arising from an unforeseen event, as long as:
- the event occurs prior to the 24th week of your pregnancy; and
- it's not something excluded under the policy.
If you fall pregnant or discover you're pregnant after you purchase travel insurance, you'll be automatically covered.
^Pregnancy complications are a medical condition for which the diagnosis is distinct from pregnancy but is caused by or adversely affected by pregnancy.
Please note, pregnancy cover is for unforeseen events only, we don't cover:
- a pregnancy once it's 24 weeks or more gestation; or
- any expenses for routine or regular antenatal care; or
- childbirth at any stage of your pregnancy or costs relating to the care or health of a newborn child, other than as a result of an accident occurring prior to the 24th week of your pregnancy which causes you to give birth prematurely; or requires you to be admitted to hospital beyond the 24th week of your pregnancy, during which time your child is born.
Disclaimer
+Bupa Health members get a 10% discount and Bupa Ultimate Health members get a 15% discount that applies to their Bupa Home, Landlords, Car, and Pet Insurance policies for each year they are a Bupa Health member. Minimum premiums apply and may reduce the full advertised discount. We reserve the right to withdraw this discount at any time.
#Bupa Health members are able to obtain a 15% discount on Bupa Travel Insurance by successfully entering their membership number into the 'Member Number' section when entering trip details or by advising a consultant over the phone. This discount is based on standard premium rates. Not to be used in conjunction with any other offer. Terms, conditions, limits and exclusions apply. Refer to the Product Disclosure Statement (PDS).
Bupa Home, Landlords, and Car Insurance is distributed by Bupa HI Pty Ltd ABN 81 000 057 590 (Bupa), an authorised representative (no. 354269) of Open Insurance Pty Ltd ABN 23 166 949 444, AFSL 451712 (Open). It is issued by Open on behalf of the insurer, The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard). Bupa and Open act as agents of Hollard and not on your behalf. Any advice is general only and does not take into account your personal circumstances. First read, on this website, the relevant Product Disclosure Statement (PDS) and Financial Services Guide (FSG) as well as the Target Market Determination (TMD) to help you decide if a product is right for you.
Bupa Travel Insurance is distributed by Bupa HI Pty Ltd (Bupa), an authorised representative of Open Insurance Pty Ltd, AFSL 451712 (Open). Open arranges this insurance as agent for AWP Australia Pty Ltd, AFSL 245631 trading as Allianz Global Assistance (AGA). AGA issues and manages travel insurance as agent for the insurer Allianz Australia Insurance Ltd, AFSL 234708. Terms, conditions, limits and exclusions apply. Any advice is general only and does not take into account your personal circumstances. Bupa, Open and AGA receive a percentage of the premium as commission. Before purchasing, consider the Product Disclosure Statement (PDS) and Financial Services Guide (FSG). Target Market Determination (TMD) available at bupatravelinsurance.com.au/tmd.
Bupa Pet insurance is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, is arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and is promoted and distributed by PetSure's Authorised Representative (AR) Bupa HI Pty Limited ABN 81 000 057 590, AR 354269. Any advice provided is general only, and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing. PDS and Target Market Determination (TMD) available at bupa.com.au/pet-insurance to see if these products are right for you.
Customer Support for family and domestic violence situations
If you are affected by a domestic or family violence situation, please read the applicable domestic and family violence policy here, to understand the ways they can support and assist you:The General Insurance Code of Practice
We proudly support the General Insurance Code of Practice, which sets out the standards that general insurance companies must meet when providing services to their customers. The Code covers car insurance, home insurance, travel insurance and pet insurance. You can read and download the Code at: codeofpractice.com.au.