Referred a friend but didn’t get a $100 e-gift card? Find out what to do.

Here’s what to do you if referred a friend or family member to Bupa but never had a $100 e-gift card emailed to you:

  • Check your ‘Junk’ or ‘Spam’ email folder – sometimes gift card emails can wind up in this part of inbox by mistake.
  • See when your friend or family member joined Bupa. That’s because we’ll email your e-gift card after they’ve been on an eligible Bupa policy for 60 days and have met all eligibility criteria.
  • If you’re still not sure what happened to your e-gift card, call us on 134 135 (8am-8pm, Mon to Fri AEST), message us on WhatsApp or pop into your nearest Bupa store.

† Refer a Friend program only eligible at a participating Bupa Health Insurance Retail Store nationally and/or Australia Sales and Customer Service support line.

# Bupa is not responsible for the collection and provision of your personal information by your friends or family.

^ Capped at 5 referrals per policy per year.

^^ Percentage back may vary depending on your level of cover, and benefit claiming restrictions. For most services at our Members First providers covering dental, physiotherapy, chiropractic and podiatry consultations. Bupa has Members First providers for these services. Not available in all areas. Waiting periods, yearly limits, policy and fund rules apply. Applies to included services only.

1. The Offer

If you (Referrer) are aged 18 years or over and have an active, unsuspended, and financial Bupa health insurance policy at the time an Eligible Referee joins Bupa on an Eligible Bupa Health Insurance Policy, you’ll receive from Bupa HI Pty Ltd (ABN 81 000 057 590) (Bupa):

  1. A Prezzee e-gift card valued at AU$100

2. Eligible Referee

An ‘Eligible Referee’ is a person who:

  1. has not held a Bupa health insurance policy within the last 60 days of their join date;
  2. is an Australian resident over the age of 18;
  3. purchases an Eligible Health Insurance Policy through a participating Bupa Health Insurance retail store nationally or the Bupa Australia Sales and Customer Service support line (1300 662 074) and provides the Referrer’s Bupa membership number. An Eligible Referee is responsible for obtaining the Referrer’s consent to collect and provide any Referrer information (including their Bupa membership number) to Bupa; and
  4. pays by direct debit or payroll deduction (as applicable) and holds and maintains an Eligible Health Insurance Policy for 60 days.

3. Eligible Health Insurance Policy

An ‘Eligible Bupa Health Insurance Policy’ is any Domestic Hospital only, combined Hospital and Extras product or packaged product issued by Bupa but excludes:

  1. Extras only products
  2. Standalone ambulance cover
  3. Overseas Visitors Cover (standalone or combined)
  4. Short Stay Visitors Cover
  5. Overseas Student Health Cover (OSHC)
  6. Any fully subsidised company funded health plans (including those available to Bupa employees)

4. General

  1. Bupa reserves the right to substitute the Prezzee e-gift card with a similar gift card of same monetary value. Bupa reserves the right to change or withdraw the offer at any time.
  2. Bupa will use its best endeavours to deliver the Referrer’s reward within 30-60 working days after the Eligible Referee meets the relevant offer requirements.
  3. A maximum of 5 Prezzee e-gift cards are available per policy, per calendar year.
  4. Prezzee terms and conditions will apply: https://www.prezzee.com.au/terms-promotions/prezzee-smart-egift-card-terms-and-conditions/
  5. The Offer is not available if they join through a price comparator, migration agent, or via the digital sales pathway on bupa.com.au
  6. Bupa accepts no responsibility with respect to the collection and provision of Referrer information by Referees. The completeness of information (including legibility and accuracy) is the sole responsibility of the Referee. E-gift cards will be sent by the gift card supplier to the primary email address of the Contributor attached to their Bupa membership. It is the responsibility of the Referrer to ensure that this information is update at myBupa.com.au
  7. Bupa reserves the right to verify the validity of Referrers and Referees and to disqualify any Referrers or Referees in its sole discretion (acting reasonably).
  8. Bupa employees who wish to participate in this offer as a Referrer must ensure they are not in any way involved with the processing of the purchase of their Referee’s Eligible Bupa Health Insurance Policy and/or the issuance of the e-gift card as a result of their referral. If any Bupa employee is found to have breached this condition, Bupa may elect (acting reasonably) to not award the Bupa employee with the Prezzee e-gift card or any substituted gift card.