We regret to inform you that Bupa Medical Chatswood is now permanently closed as of 28th November 2017.
From this date, your medical records have been transferred to Bupa Seaforth Medical and Wellness Centre located at 550 Sydney Road, Seaforth, where they will continue to be available to you.
All records will be retained in accordance with our Information Handling Policy which can be found at https://www.bupa.com.au/medical/privacy.
We value you as a patient and hope you allow us to continue to support your healthcare needs at Bupa Seaforth Medical and Wellness Centre.
How can I get my medical record if I would like a copy?
- Patients are encouraged to establish a relationship with a new health care provider in an alternate practice. The new practice can arrange for your medical records to be transferred directly to them by faxing your signed request to us on (02) 9410 3820. This fax number will continue to be monitored after the clinic has closed. Patients should speak to their new practice or health care provider if they would like this to occur.
- Patients are also able to obtain a hard copy of their own records from Chatswood Clinic. If they would like to do this, they should contact the Clinic on 1300 923 016 prior to 4:00 PM on Monday 27 November 2017. Personal copies of records can be obtained from Bupa Seaforth Medical and Wellbeing Centre from Tuesday 28 November 2017 by phoning them on (02) 9917 0700.
There is no charge associated with obtaining one copy of your records.
It has been a pleasure caring for you at Bupa Medical Chatswood. If you should have any questions or concerns, please feel free to contact Bupa Seaforth Medical and Wellness Centre.