How to cancel your cover
Talk to our cover specialists to discuss your health needs and any impacts before you cancel your cover.
Experiencing financial hardship?
If your circumstances have changed and you’re experiencing financial difficulties, call us to find out what support we may be able to offer you.
We can work with you to find the best solution for your situation. This might include downgrading to more affordable cover options, or temporarily suspending your cover if you’re eligible.
Get more value with Bupa
Frequently asked questions
Once you cancel your cover, you won’t be able to sign in to your myBupa account. This means you’ll also lose access to exclusive member-only perks like Life Rewards.
Only the policy holder or an authorised person can cancel a policy. Learn more about authorised people.
1 If claimable from another source, a benefit won’t be paid by Bupa. Benefits for ambulance transportation is only payable where the provider describes the transportation as an ‘Emergency’. For more, see the Important Information Guide. There is a 1 day waiting period for emergency ambulance and on-the-spot treatment.
2 To learn more about what constitutes income for Medicare Levy Surcharge purposes, visit the Australian Tax Office website.
