Make a claim
Claims
The easiest way to claim is online at myBupa. Otherwise, you can download the form and claim by post or at your nearest Bupa store.
Medical certificates
Use this form if you’re admitted to hospital and you’ve been on your current level of cover for less than 12 months. Both your doctor and your specialist will need to complete one.
Download a medical certificate form (PDF, 82KB)
Accidents and injuries claims
Use this form when you’re claiming for an accident or injury.
Download an accident and injury form (PDF, 88KB)
Ambulance claims
Use this form when you’re claiming for emergency ambulance transport.
Download an ambulance claim form (PDF, 111KB)
Travel and accommodation expense claims
Use this form to claim travel and accommodation expenses included under your cover.
Download a travel and accommodation expenses form (PDF, 318KB)
Unemployment benefit/retrenchment/redundancy claims
Use this form when you’re claiming the cost of your health insurance premium because you’ve been involuntarily retrenched or made redundant within the past 12 months.
Download an Unemployment benefit cover form/ Retrenchment/ Redundancy notification form (PDF, 161KB)
Become a Bupa member
Application
The easiest way to join Bupa is online, but if you'd like to join by post, download and complete this form.
Download an application form (PDF, 84KB )
Clearance Certificate
Use this form if you're transferring to Bupa from another registered Australian health insurance provider.
Download a clearance certificate form (PDF, 156KB)
Apply for a rebate
Government Rebate
Use this form if you’d like the Australian government rebate applied to your premium.
Download a Government rebate application form (PDF, 175KB)
Add someone to your policy
Child studying
If you have a child who is between the ages of 21 and 32 years, unmarried and in full-time study, it is possible for them to remain covered up until their 32th birthday, subject to eligibility criteria, please contact Bupa for more details.
Download a student dependant registration form (PDF, 334KB)
Foster child or adopted child dependant
Use this form to add a dependant foster child or adopted child to your cover.
Download an application form to register a foster or adopted child as a dependant (PDF, 46KB)
Grant someone else access to your policy
Authority grant
Use this form to give someone else access to your policy, this gives them the ability to view some information and make changes to your cover.
Download an authority form (PDF, 409KB)
Personal information handling
Use this form to choose which people on your policy get your claims information.
Download a handling your personal information form (PDF, 362KB)
Change the way you pay
Direct debit setup
Use this form to set up direct debit so you can pay your premiums automatically.
Download a direct debit authority form (PDF, 1.41MB)
Pause your membership
Membership suspension
If you’re about to go overseas for two months or more fill out this form to suspend your membership.
Download a membership suspension form (PDF, 70KB)
Overseas Visitor Cover membership suspension
If you’ve got Oversreas Visitor Cover and are about to go overseas for one month or more use this form to suspend your membership.
Download an overseas visitor's cover membership suspension form (PDF, 230KB)