Ancillary Arrangements - Member Health Benefits - Bupa

Bupa's Members First provider network

Choose from our extensive network of Members First providers for most dental, physiotherapy, chiropractic, optical and podiatry services to receive certainty about any gap you may need to pay (you can get between 60%-100% back depending on your level of cover).

What are the benefits of the Members First network?

If you visit a provider in our extensive Members First network, you can receive the following benefits:

Higher benefits – in most instances you'll receive additional value with higher benefits as well as the added certainty of knowing how much you will be charged for treatment and how much you'll get back on most services for dental, physiotherapy, chiropractic, optical and podiatry services*
You will also have access to higher yearly limits if you visit one of our Members First optical providers^
Great choice of providers – with access to an extensive network of providers such as dentists, physiotherapists, chiropractors, optometrists and podiatrists. See if your local provider is part of our network^#.
Get between 60% and 100%* back at Members First providers for most dental, physio and chiro services
Gap free for your kids up to the age of 25 – on most dental, physio and selected optical packages on a range of extras products when taken with hospital cover on a family membership up to yearly limits.**

* Subject to Extras cover held. Fund and policy rules, waiting periods and yearly limits apply.*
^ Fund and policy rules, waiting periods apply.
** Fund and policy rules, waiting periods apply. Child dependants only. Excludes orthodontics and hospital treatments. Available on all family packages, Ultimate Health Cover, Silver, Gold and Platinum Extras when taken with hospital cover on a family membership.
# Specialist practitioners generally do not participate in the Members First Network.

For more information:

Members First Dental
Members First Physiotherapy
Members First Chiropractic
Bupa Optical Network
Members First Podiatry

Any benefits you receive from Bupa network providers are subject to the terms and conditions of your chosen level of cover apply to all relevant areas including yearly limits and waiting periods.

An easy, instant way to claim

Bupa Members First providers also offer you the convenience of on-the-spot claiming in most instances. Just swipe your Bupa card to make a claim and pay any 'gap' on-the-spot. It's that easy.

Members First Dental

Bupa encourages you to make dental care a routine part of your life.

Our extensive Members First Dental Network provides you with the certainty of between 60%-100% back on most general and major dental services^#.

And if you have selected Extras cover, taken with hospital cover on a family membership, we cover the cost of your kids' dental until they turn 25. This means you'll benefit from no out-of-pocket costs for your kids on dental services like check-ups, teeth cleaning, fillings, X-rays and more.²

Any benefits you receive from these providers are subject to the terms and conditions of your chosen Level of Cover including yearly limits and waiting periods.

Bupa Members First benefits are not available on selected extras covers.

Find a Members First Dentist

*Fund and policy rules, waiting periods and yearly limits apply. Apply to all relevant areas.

²Fund and policy rules, waiting periods apply. Child dependants only. Excludes orthodontics and hospital treatments. Available on all family packages, Ultimate Health Cover, Silver, Gold and Platinum Extras when taken with hospital cover on a family membership.

# Specialist practitioners generally do not participate in the Members First Network.

Members First Chiropractic

Visit one of our Members First Chiropractic Network providers, depending on your level of cover you can have the certainty of receiving between 60%-100% back on most chiropractic services.*

Bupa Members First benefits are not available on selected extras covers.

Find a Members First Chiropractor

*Fund rules, yearly limits and waiting periods apply. Apply to all relevant areas.

Members First Physiotherapy

Visit one of our Members First Physiotherapy Network providers and depending on your level of cover you can have the certainty of receiving between 60%-100% back on most physiotherapy services*.

And if you have selected Extras cover, taken with hospital cover on a family membership we also cover the cost of your kids' physiotherapy services until they turn 25. This means you'll benefit from no out-of-pocket costs for most of your kids physiotherapy services. ³

Bupa Members First benefits are not available on selected extras covers.

Find a Members First Physiotherapist

*Fund rules, yearly limits and waiting periods apply

³Fund and policy rules, waiting periods apply. Child dependants only. Excludes orthodontics and hospital treatments. Available on all family packages, Ultimate Health Cover, Silver, Gold and Platinum Extras when taken with hospital cover on a family membership.

Bupa's Optical Network

Bupa believes that your eyesight is important and we want to help you achieve the look you're after. The Bupa Optical Network provides you with extensive choice and value when selecting an optical provider. Delivering you national access and differing benefits to suit your individual needs.

Members First Optical

Visit our Members First providers to receive higher benefits and yearly limits on selected levels of cover on your optical purchases. This means you will be able to claim more on optical when you visit one of our Members First Optical Providers.

Plus you'll have access to the 'no gap' range of fixed price packages on glasses and contact lenses at no additional cost.

Any benefits you receive from these providers are subject to the terms and conditions of your chosen Level of Cover including waiting periods and yearly limits.

These benefits are available at Bupa Optical, Kevin Paisley Fashion Eyewear, National Pharmacies Optical, Prevue Eyewear, Stacey and Stacey Optometrists and selected independent retailers. To find these providers please go to our find a provider tool.

Find out more about Members First Optical

Find a Members First Optical Outlet

Optical Partner

At our optical partner Specsavers you can choose from a range of fixed-price frames and lens packages with no out-of-pocket costs.

Any benefits you receive from these providers are subject to the terms and conditions of your chosen Level of Cover including yearly limits and waiting periods.

Find out more about and how to find a Optical Network Provider

Member Discount Partners

We also have a range of member discount partners where you can access up to 20% off a range of optical products.

Our optical member exclusive partners include Bupa Optical, National Pharmacies Optical, OPSM, Laubman & Pank, and Sunglass Hut.

Find out more about and how to find a Member Discount Partner