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Home Support program

Bupa TeleHealth is proud to offer a free Home Support program to Bupa members who have recently been discharged from hospital.

We know that there is often a lot to take in when you are being discharged from hospital, including discharge plans, new medications, follow-up appointments to book and more. Having someone support you during this time can be beneficial and may help prevent a further unplanned hospital admission.

Our phone-based Home Support program offers you up to 4 calls from one of our Health Coaches who are specially trained and qualified nurses, dietitians or other health professionals. Your Health Coach will help you to get the information and support you need to help your recovery.

Using evidence-based tools and resources, your health coach will support you to:

  • understand your discharge summary/plan
  • know when to take action based on your signs and symptoms
  • understand your medication(s)
  • know where to go for further support and services
  • engage in more productive dialogue with your doctors and healthcare team
  • navigate the health system effectively.

If you have recently discharged from hospital and you would like us to contact you about whether you are eligible for the Bupa TeleHealth Home Support program, please complete the Member Health Support Form or contact us on 1300 030 238, Mon-Fri, 9am-5pm AEST.

About Bupa TeleHealth

Bupa TeleHealth offers a range of health coaching services to help support you on various aspects of your health journey.

Our free telephone-based health coaching programs and services are delivered by health coaches who are specially trained and qualified nurses, dietitians or other health professionals, at no cost to you.

To learn more about the Health Coaching programs and services that Bupa TeleHealth offers please click on the links below:

Bupa TeleHealth coaching program - to help you manage an ongoing health condition

Senior Support program - to help you manage your health and care needs

Home Support program - to help support you after a recent hospital admission

Aged Care Support Line - to help you navigate the aged care system

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