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Aged Care Support Line

Aged care decisions can be complex and getting the right advice is vital. You may need to find solutions urgently and don't know where to start.

Our health care professionals will assess your needs, provide information and help you make the right choices. Our healthcare team can give you helpful advice if you are:

  • starting to think about care for yourself or a loved one
  • looking for support at home
  • needing help finding the right care home for you.

Our health care professionals are available to everyone so you don't need to be a Bupa Health Insurance member to use our free service. Our knowledgeable and caring team are here to help, giving you peace of mind when you need it most.

Bupa Aged Care Support Line

Freecall: 1800 780 038

Mon-Fri, 8am-6pm AEST

About Bupa TeleHealth

Bupa TeleHealth offers a range of health coaching services to help support you on various aspects of your health journey.

Our free telephone-based health coaching programs and services are delivered by health coaches who are specially trained and qualified nurses, dietitians or other health professionals, at no cost to you.

To learn more about the Health Coaching programs and services that Bupa TeleHealth offers please click on the links below:

Bupa TeleHealth coaching program - to help you manage an ongoing health condition

Senior Support program - to help you manage your health and care needs

Home Support program - to help support you after a recent hospital admission

Aged Care Support Line - to help you navigate the aged care system

Older woman in front of a laptop drinking from a cup