For customers who are booking a medical assessment, please note that during your examination you will be required to provide a urine sample.

For customers who are participating in Ramadan, please consider this when choosing the most suitable appointment time.

Request for Appointment Form

To request an appointment for a visa medical examination please complete the form below. At this stage we are prioritising appointments based on guidance from the Department of Home Affairs and will therefore contact you if your appointment has been deemed a priority type assessment. If you are not contacted in the next five (5) business days, it means your assessment has not been prioritised. Your request will be noted and we will contact you when an appointment is available.

For further information on visas please visit the Home Affairs website.

We appreciate your understanding and patience as we work to ensure the safety of our customers and staff.