There are some things that female customers should be aware of before their examinations, and other important things to note for parents or guardians of children under 18. A parent or guardian needs to be present when a child under 18 years old is examined or x-rayed. If possible, book the appointment at a time that your child is unlikely to be tired or hungry. Encourage your child to eat and drink as normal on the day of the exam.
Blood tests
Depending on the circumstances of your child's application, a blood test may be required. A Bupa employee will be on hand to assist you and your child during the assessments. Let the Bupa employee know how to keep your child comfortable and calm, including any distraction strategies that work for your child.
Pregnant women
Pregnant customers may not be able to proceed with their Immigration Health Assessment. If you are pregnant, please phone Bupa Medical Visa Services to book your appointment.
If you're pregnant
Pregnancy can temporarily prevent some women from completing their Visa Medical Assessments.- If you're less than 14 weeks pregnant, you won't be able to book an appointment or complete the chest x-ray.
- If you're more than 14 weeks pregnant, you can complete a chest x-ray if you choose to. Please call us on 1300 794 919 to confirm you're able to continue with the appointment.
- If you're planning to give birth in Australia, you'll need to complete a Hepatitis B test.
If you wear a head covering
If you wear a head covering, you’re more than welcome to wear this to your appointment.
Please just make sure that your face is clearly visible for the photograph and identity checks (we need to see from the bottom of your chin to above your eyebrows, including both of your cheeks). This can be done in private.
Children under 18 years old
If your child is less than 6 months old and born in Australia, you don't need to complete their visa medical assessment in-person with us. Contact the Department of Home Affairs to ask about next steps.
All other children under 18 will need to have a parent or guardian with them during their assessment. The appointment can take up to 2 hours so it’s best to come alone with your child.
If your child requires a blood test, please let us know how to keep them comfortable and calm – including any distraction strategies that work.
Children aged between 2 and 11 who are migrating from certain countries will need a Tuberculosis Screening Blood Test (719). This is not a test for active Tuberculosis (TB) disease. It’s used to identify children who need an x-ray screening as part of their visa medical assessment.
Need help?
- For answers to common questions, visit our Frequently Asked Questions page.
- To speak to someone about your appointment, call us on 1300 794 919.
- For information about your Australian visa, please refer to the Visa Processing Officer or contact the Department of Home Affairs.
- For information about your New Zealand visa, please contact Immigration New Zealand.
- For information about your Canadian visa, please contact Immigration, Refugees and Citizenship Canada (IRCC).
Need help?
- For answers to common questions, visit our Frequently Asked Questions page.
- To speak to someone about your appointment, call us on 1300 794 919