Information Handling Policy for incoming migrants
Information Handling Policy for outgoing migrants
When you access our website, we will collect certain technical information generated by your activities on the website. This may include information such as your IP address, browser type and version, operating system type and version, the pages that you visited and the time spent on each page, the information you searched for, the date and time of your visits and other statistical information.
This information is used by Bupa Medical Visa Services to make decisions about maintaining and improving our websites and online services. This information remains anonymous and is not linked in any way to personal identification details.
For more information, please refer to the website terms and conditions.
Need help?
- For answers to common questions, visit our Frequently Asked Questions page.
- To speak to someone about your appointment, call us on 1300 794 919
Our websites use "cookies" and similar online behavioural tracking technologies. Cookies are small text files placed on your computer by a web server when you access a website. Cookies are frequently used on websites. Cookies in themselves do not identify the individual user, just the computer used. We use cookies to collect data to help us determine which pages are most popular, peak usage times and other information that helps us make our websites easier and more efficient for you to use. When you visit our websites we may set a cookie on your machine so that when you next visit our websites it links to your personal information that is stored on our system.
You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser. For example, you can set your browser to notify you when you receive a cookie or to reject cookies. However, if you decide not to display cookies, then you may not be able to gain access to all the content and facilities of this website.
You can visit youronlinechoices.com.au for more information about how to opt out of certain behavioural advertising and for further information about how these tools work.
If you have any questions, feedback about this policy or how your information is handled by Bupa Medical Visa Services, or would like to make a complaint, you can contact us at anytime by emailing us at enquiries@bupamvs.com.au.
If you are not happy with our response, or if you have a complaint that you do not feel has been resolved, you are able to seek advice from the Office of the Australian Information Commissioner by calling 1300 363 992 or visiting oaic.gov.au.