Feedback and Enquiries

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For Feedback and Enquiries regarding Bupa Medical Visa Services, please complete our Enquiry Form.

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For enquiries, feedback and bookings regarding Bupa Visa Medicals – 1300 794 919 +613 9487 6050 Monday-Friday, 8:00am to 6:00pm AEST/AEDT

Special assistance

Hearing Translation

The Australian Governments translation and interpreting service.

Vision Translation

Take advantage of Vision Australia's services

1300 84 74 66

Language Translation

Please advise one of our team members if you require the use of a language translation service.

Customer Charter

We know your expectations are high. Our customer charter is our commitment to you. Please use the link below to view our Customer Charter.

Customer Charter


If you've got the belief, the drive and the talent to help us in our ambition to help people live longer, healthier, happier lives, then we'd like to hear from you.

Find out more.

About Us

Bupa story

At Bupa, we exist to help our customers live longer, healthier, happier lives.

And as a leading healthcare organisation in Australia and New Zealand, we’re well placed to support and look after you and your family's health.

We take pride in delivering high quality health and cover that is affordable and represents real value. We have been around for over 60 years.

Today, we proudly look after the needs of more than three million people in Australia and New Zealand. We understand our customers and the importance of helping to manage your health for the long term. That’s why we aim to provide you with the best advice, support, care and treatment to help you find what’s right for your needs. We have a range of healthcare services to help you live a healthier life. Not just when you’re unwell but when you’re absolutely fine too.

Our members also benefit from being part of a secure, international family - the Bupa Group - which cares for over 33 million people across 190 countries. We've drawn on this wealth of knowledge and expertise to provide people living in Australia with better healthcare services, support and advice, and we continue to grow and develop relationships with key healthcare partners at home and abroad.

Everything we do is for the health of our members. We are part of a global family that reinvests its profits to provide better services for our members. We believe this is the only way to truly put you first.

We are working to streamline the service delivery of visa medicals because driving innovation in healthcare is just part of what we do.

Bupa Medical Visa Services recognises that migration offers people a chance of an enhanced quality of life in Australia. By providing professional and respectful health assessment services, we enable customers to realise the goal of a longer, healthier and happier life.

Our locations

Bupa Medical Visa Services Centres

Bupa Medical Visa Services centres are open Monday – Friday from 8:00am – 6:00pm

We have 6 Bupa centres and an additional 39 partner centres around Australia, including regional and remote areas. Bupa Centres are close to public transport, have family friendly facilities and are near shopping centres, cafes and restaurants.

No cash is accepted at the centres.

Would you like to book an assessment for yourself or your family?