Emergency assistance while travelling - Bupa

Emergency assistance while travelling

If you need emergency assistance at any time while you’re travelling, you can reverse charge your call to Bupa travel insurance 24 hours a day.

If you're calling from outside Australia, don’t forget to prefix our telephone number with the international access code of the country you are dialling from.

Telephone Australia

+61 2 9202 8683

If you incur emergency telephone call charges from countries that don't permit reverse charge calls we'll reimburse you for them. Simply check the terms and conditions on your policy for detail.

Limits, exclusions and conditions apply. Refer to the Travel Insurance Brochure, Combined Financial Services Guide and Product Disclosure Statement [pdf. 2.6M] for full details, including applicable definitions.

The General Insurance Code of Practice

We proudly support the General Insurance Code of Practice, which aims to raise the standards of practice and service in the general insurance industry, including car insurance, travel insurance and home insurance. For more information, please download a copy of the General Insurance Code of Practice:

Download the General Insurance Code of Practice

Join thousands of Bupa's health members - help ensure your peace of mind with us.

Insurance is issued by CGU Insurance Limited (CGU) ABN 27 004 478 371 AFSL 238291. This is general advice only and does not take into account your individual circumstances. Travel Insurance Brochure, Combined Financial Services Guide and Product Disclosure Statement [pdf. 2.6M] are available at bupa.com.au and should be considered before making any decision on these products. Bupa Australia Pty Ltd ABN81 00 057 590 and Bupa Australia Health Pty Ltd ABN50 003 098 655 (together Bupa) are authorised representatives of CGU.