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Mutual Community is becoming Bupa

As of November 2011, Mutual Community is becoming Bupa, a trusted healthcare leader delivering benefits to more than 3 million Australians. Mutual Community has been one of South Australia’s leading healthcare insurers for over 60 years and now, as Bupa, is part of a global family that cares for over 33 million people in 190 countries.

New benefits for Mutual Community members

Members of Mutual Community can expect the same great service and healthcare from Bupa, plus a range of additional benefits at no extra cost, including:

  • Access to more than 100 Bupa centres across Australia
  • Access to our extensive network*
  • Benefits paid at more than 60,000 locations nationwide
  • Access to a wide range of healthcare programs, guides and services
  • Access to myBupa member area to manage your cover online
  • Access to online health tools and apps, including our online health assessment
  • Member discounts on a range of activities

Your cover stays the same

Rest assured - your cover will remain the same. You will receive your Bupa membership card in the post and claim forms and information previously available on mutualcommunity.com.au, is now available on bupa.com.au. More details about these changes can be found on the Frequently Asked Questions page.

You will receive the same great Mutual Community service and cover that you’re used to, plus a range of additional extras and benefits.

Other things you should know about the change

  • The new Bupa phone number is 134 135
  • All Mutual Community locations, offices and retail centres have been rebranded to Bupa
  • You can find all Bupa centre locations

Can I continue to visit mutualcommunity.com.au?

All of our information, tools and member access are available on bupa.com.au. From November 2011, all visitors to mutualcommunity.com.au will be re-directed to the Bupa website. Please rest assured you'll be able to find all the features and benefits you're looking for on bupa.com.au.

I'm looking for health insurance, what are my options?

You can request a health insurance quote right here, or read more about our health cover options on our website. Whether you're single, a couple or have a whole family to take care of, we will work with you to find the best possible cover for you.

Who is Bupa?

The Bupa Group is a leading international healthcare organisation, providing cover to more than 33 million people in 190 countries.

Members of Bupa benefit from the international expertise and services that the Bupa Group are renowned for all over the world. This allows us to provide superior healthcare services, support and advice to our members in Australia.

The Bupa Group reinvests its profits to help its members live longer, healthier, happier lives. You can read more about Bupa on our About Us page.

Who do I contact for any questions about Mutual Community?

We encourage Mutual Community members to contact us by calling 134 135 with any further questions. To speak with us face to face, visit one of more than 100 retail centres within Australia.

What insurance covers are available?

Bupa still offers the same great insurance options previously available to Mutual Community members. These include:

  • Health insurance
    • Hospital cover for singles, couples and families
    • Ambulance cover for singles, couples and families
    • Extras cover for singles, couples and families
    • Overseas visitor cover
    • Student health insurance
  • Travel insurance#
    • Budget cover
    • Super cover
    • Gold and Gold Plus cover
  • Life Insurance^

If you're looking for health cover, please request a health insurance quote or view our health cover options. Existing Mutual Community members can register for myBupa to gain access to their membership online.

*As at 1 January 2013.
Bupa Travel Insurance is issued by CGU Insurance Limited (CGU) ABN 27 004 478 371 AFSL 238291. This is general advice only and does not take into account your individual circumstances. Product Disclosure Statement is available at bupa.com.au and should be considered before making any decision in relation to this product. Bupa Australia Pty Ltd ABN81 00 057 590 and Bupa Australia Health Pty Ltd ABN50 003 098 655 (together Bupa) are authorised representatives of CGU.
^Life Insurance products issued by ClearView Life Assurance Limited. Before making a decision about one of these products consider the relevant Product Disclosure Statement available by calling 134 135

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Need assistance?

Call us on 134 135