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Not registered for myBupa?

If you're new to Bupa, you can register now to start transacting online in myBupa.

Existing HBA, MBF and Mutual Community customers, did you know we've recently upgraded our website? You will need to register for My Bupa access where you'll find all the familiar online member services, plus lots of great new features such as our extras calculator, remaining limit information and more...

Members health insurance benefits

Good health and your Bupa membership go hand-in hand. The following information about health insurance benefits and services will help you make the most of both.

About myBupa

Take control of your health fund membership with myBupa, your online access point for Bupa membership services. With myBupa there’s no need to wait in line as you can manage your membership whenever it’s convenient for you.

Via myBupa you can:

  • complete an online health assessment
  • change address
  • claim
  • update payment details
  • view tax statements
  • and more...

Login or register for myBupa today.

Bupa ancillary network*

Take advantage of Australia's largest combined ancillary provider network** of dental, optical, physiotherapy and chiropractic providers. If you have Extras cover with us, in most instances Members First will give you the certainty of knowing how much you'll get back.

*Bupa Members First benefits are not available on all Extras covers.

Bupa hospital arrangements

Bupa has agreements with most private hospitals and day surgeries to provide members with certainty about the hospital costs associated with the treatment. At most hospitals with agreements, members will have a no out of pocket experience for their hospital treatment (except for any excess or copayment that may apply to your level of cover).

In 2012, Bupa entered a relationship with Healthscope to give Bupa members access to a range of exclusive benefits when using Healthscope's national network of hospitals, medical centres and skin clinics.

Healthscope operates over 4,500 inpatient beds across 43 hospitals offering a broad range of services including acute, rehabilitation and mental health services.

Find out more about Healthscope

The Bupa Medical Gap Scheme

The Bupa Medical Gap Scheme is designed to eliminate or reduce your medical costs associated with your hospital treatment. Bupa’s Medical Gap scheme pays doctors significantly higher benefits than those benefits paid under Medicare.

Member exclusives

Member Exclusives is a set of programs, tools and benefits to help customers take control of their health and fitness. These offers may change from time to time, so please come back and visit this website to see the latest Member Exclusives discounts and deals.

Positive health programs

Our Positive Health programs are developed to help you take more control of your health and wellbeing. Providing up-to-date and valuable information, they’re based on the latest clinical research and evidence-based medicine and are created in consultation with health experts and relevant national bodies.

Overseas health advice line

If the unexpected happens while you’re travelling overseas, we’re always here to provide phone-based support and guidance. Our 24-hour advice line is exclusive to Bupa and provides you with helpful information, including:

  • basic advice on simple medical problems provided by doctors and nurses
  • contact details and location of the nearest medical facilities
  • medical translation services, including reviewing bills and help booking medical appointments
  • passing telephone messages on to your family.

And if you’re planning a trip overseas, you can get pre-departure medical information on the countries you are visiting. We’ll advise you on the health risks of that country and give you tips on how to stay healthy while you’re travelling.

Just call +61 3 9937 3999 (reverse charges accepted), or look for the number on the back of your membership card.

**Overseas Health Advice Line is not available on Ambulance Only covers