Online anytime
You can access your Bupa membership details online anytime via our secure member area, where you can:
- make a claim online for most Extras services
- change your details
- make one off payments
- order a membership card
- change your cover
- view your claims and payment history
- see your remaining limits and any waiting periods.
Simply login here to access these online services.
Download Overseas Visitors forms here.
Claiming is easy
For in-patient hospital medical claims
If you visit a Bupa Members First or Network private hospital, or any public hospital, they’ll send your in-patient hospital claim to us directly on your behalf. Likewise, if your doctor uses our Medical Gap Scheme, they’ll bill us directly. If there’s no gap for you to pay, you won’t even see a bill!
If you visit a non-Agreement private hospital, or your doctor doesn’t use our Medical Gap Scheme, you may be billed directly and will need to fill out an overseas visitor claim form and send it in to us.
Overseas visitor claim form
For out-patient medical claims
For fees charged as a hospital out-patient or by a doctor or specialist in private practice, simply complete an overseas visitors claim form and send it in to us.
For Extras claims
Electronic claiming is the fastest way to get your benefit. This service is offered by thousands of dentists, physiotherapists, optical outlets and more. Just swipe your membership card to claim your benefit on-the-spot and you’ll only pay the balance of your bill.
We also offer claiming online, over the phone, by fax, email, mail and at most Bupa centres. So there’s sure to be a way that’s quick and convenient for you.
To find out more about claiming visit myBupa
Member discounts
We believe good health includes both physical and mental wellbeing. So if you need time-out, you’re keen on fitness and sports or you’re interested in travel – you can enjoy activities without it costing an arm and a leg. Choose what suits your needs from our range of additional benefits and selected discount partners.
For details on how to receive these offers, full terms and conditions and a complete list of all our member partner discounts, visit member discounts or give us a call.
