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Medadvisor

MEDADVISOR

Every year, over 100 million medicines are prescribed to Australians, but it’s estimated one in two Australians will fail to take them correctly.

MedAdvisor is 'your pocket pharmacist®', helping you manage your scripts from the ease of your phone to ensure you take your meds safely, effectively and on time.

  

About MedAdvisor

MedAdvisor is a smartphone app with web-connected software that helps you manage the medicines you’re taking. Like a pocket pharmacist, it connects you - through your smartphone or computer - to your prescription records at MedAdvisor Network Pharmacies around Australia.

This means you have access anywhere, anytime to your script history and active scripts, to help you keep track of your medications with details and instructions. You can also get reminders for when to take your doses and when a script is almost finished.

facts & figures

helping manage your meds

1 in 5 Australians report experiencing

a problem with their medication

Medadvisor

App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc

Sources:

Australian Government Department of Health. Australian statistics on medicines 2011.
www.pbs.gov.au/statistics/asm/2011/australian-statistics-on-medicines-2011.pdf (PDF, 5.05MB)

Compliance to Medicines Working Group. Report to Pharmaceutical Benefits Advisory Committee. 2010.
www.pbs.gov.au/publication/factsheets/shared/2010-09-20-CMWG-report-to-PBAC.pdf (PDF, 460.47KB)

Britt H Miller GC Henderson J et al. General practice activity in Australia 2012–13. General practice series no.33.
hdl.handle.net/2123/9365

NPS. National census of medicines use.
www.nps.org.au/about-us/what-we-do/our-research/national-census-of-medicines-use

Get Connected

Once you've downloaded the app, get started by visiting a MedAdvisor Network Pharmacy for an activation code that attaches your MedAdvisor account to your personal medication record.

MedAdvisor is supported by a network of pharmacies across Australia. You can find MedAdvisor network pharmacies using the MedAdvisor Pharmacy Locator. If your pharmacy is not currently a MedAdvisor network pharmacy, let them know they can easily enrol through the MedAdvisor website to become part of the network.

About MedAdvisor
  • What is MedAdvisor?  

    MedAdvisor is a smartphone app with web-connected software that helps you manage any medicines you’re taking. It connects you, through your smartphone, tablet or PC, to your prescription records at a MedAdvisor network pharmacy of your choice in Australia. You’ll have your prescription history, dosage instructions and medicine details and health alerts at your fingertips anywhere, anytime. This helps you keep track of exactly what medication you’re taking, any important instructions and tips about your medications, when you’re due to fill repeat scripts, when a script is finishing and much more.

  • What are the main features of MedAdvisor?  

    Key benefits of MedAdvisor include:

    • Automatic medication list. All your prescriptions gathered automatically in one place, including medication and brand name, repeats remaining, personalised dose instructions, warnings and interactions, how many day’s supply left and a traffic-light indicator to let you know if you need to take action.
    • Detailed prescription history. Browse all your past prescription records.
    • Take-My-Meds reminders. If you have a few medications to keep track of, MedAdvisor can have your smartphone or tablet alert you when to take the right meds at the right time, or receive reminders via email if you’re using MedAdvisor on a computer.
    • Fill-My-Script reminders. The app automatically knows when you last filled a script and reminds you when you’re likely to be running low on a regular prescription. It’ll even follow-up if you forget to fill it in time.
    • Tap-To-Refill. With a single tap you can send an order request to your pharmacy to prepare your repeat, so when you arrive your script is ready for you!
    • Pharmacy details. Quick access to everything you need to know about your favourite MedAdvisor pharmacy – like their opening times and address, and how to get in contact.
    • Pharmacy locator. When you’re away from home, you can easily find other pharmacies on the MedAdvisor network pharmacies to make sure your medication history stays up-to-date.
  • What is a MedAdvisor network pharmacy?  

    MedAdvisor is supported by a network of pharmacies across Australia. To register a MedAdvisor account and start using the tool, you will first need to visit a pharmacy within the MedAdvisor network for an activation code. This code attaches your MedAdvisor account to your personal medication record. Once you are signed up with MedAdvisor, when you fill scripts at a MedAdvisor Network Pharmacy the medication list and prescription history within MedAdvisor will be automatically updated within the hour.

    You can set a ‘favourite’ MedAdvisor Network Pharmacy within the app so you can easily view details about the pharmacy, such as their opening times and address, and get in contact with a single tap on your phone. If you keep your scripts at that pharmacy, you can also use MedAdvisor to send Tap-To-Refill requests directly to them. When you’re away from home, you can also use the Pharmacy Locator in the app to easily find other MedAdvisor Network Pharmacies in the area to make sure your medication history stays up-to-date.

    If your pharmacy is not currently a MedAdvisor Network Pharmacy, let them know they can easily enrol through the MedAdvisor website to become part of the network.

  • Where can I find more information on how MedAdvisor works?  

    For more information about MedAdvisor, including detailed FAQs about how it works, visit MedAdvisor Support FAQs

  • Why has Bupa become the Official Health Partner of MedAdvisor?  

    Bupa have joined forces to bring MedAdvisor to Australians because medicine management is really important to their wellbeing. Providing a tool that helps people take the right medicines at the right time and in the right way, is one way Bupa can support our customers to be healthier.

  • Can anyone use MedAdvisor or just to Bupa members?  

    MedAdvisor is free and available to everyone.

Technical questions
  • How do I access MedAdvisor?  

    A. For iPhone/iPad1 users, you can download MedAdvisor from the App Store online or on your device.

    For Android2 users, you can download MedAdvisor from Google Play online or via your device.

    For other mobile device and computer users, you can access MedAdvisor in any internet browser at www.medadvisor.com.au/login

    The app is free of charge. An internet connection (3G or Wi-Fi) is required to download and access the app. Standard data and usage charges may apply - check with your internet and mobile service providers for more information.

  • What devices does MedAdvisor work on?  

    MedAdvisor can be accessed from any internet-connected device, including smartphones, tablets, and personal computers.

  • Is the app free?  

    MedAdvisor is free of charge to consumers and available to everyone.

  • Can I use the app outside Australia?  

    Currently, MedAdvisor can only be used in Australia.

  • Does Bupa have any other apps?  

    Bupa offers a variety of apps to promote a healthier, happier life. Simply search for them in the Apple iTunes¹ store, in Google Play, or visit bupa.com.au/apps.

  • What if I have a question that hasn’t been answered here?  

    You can find more information on how MedAdvisor works with the MedAdvisor Support FAQs.

In Partnership with

medadvisor logo

MedAdvisor International Pty Ltd has developed MedAdvisor, a leading medication support platform to assist people in managing their medication using state-of-the-art technology. By providing users ready access to their medication information - allowing visibility of prescription history, active scripts and medicine details - MedAdvisor aims to empower Australians to use their medications safely, effectively and reliably.

DISCLAIMER

1 iTunes iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries, App Store is a  service mark of Apple Inc.

2 Android is a trademark of Google Inc

This information has been developed and reviewed by health professionals. To the best of their knowledge it is current and based on reputable sources of evidence. It should be used as a guide only and should not be relied upon as a substitute for professional medical or other health professional advice.

MedAdvisor International Pty Ltd and Bupa Australia Pty Ltd make no warranties or representations regarding the completeness or accuracy of the information. MedAdvisor and Bupa are not liable for any loss or damage you suffer arising out of the use of or reliance on the information, except that which cannot be excluded by law. We recommend that you consult your doctor or other qualified health professional if you have questions or concerns about your health.

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