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Bupa is committed to providing all of our users with equal access to our information.

Bupa aims for accessibility to be an integral and essential aspect of the design and build of our websites. Our intention is to ensure that, as much as possible, our web pages can be viewed and navigated effectively by all of our users. 

The accessibility standards we aspire to are in accordance with those specified by the Web Accessibility Initiative (WAI). The WAI is the internationally recognised standard produced by the World Wide Web Consortium (W3C).

Customising our Bupa websites

Bupa website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides for some of the most popular web browsers below.

Customising settings in:

Navigating our Bupa websites

Our websites contain many links to useful information which are coloured to make them easily noticeable. Links to non-Bupa websites and downloadable files such as PDF and MS Word .doc will normally open in new windows.

For non-mouse users and those that use screen readers:

Bupa website pages can be accessed using your standard keyboard shortcuts and links are made as descriptive as possible.

Help with downloads

Our content may contain links to PDF files. You will need Adobe Acrobat Reader installed on your computer to open these. This can be downloaded from Adobe for free.