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Our brands

Our brands

Bupa extends well beyond health insurance. We provide health phone coaching through Bupa Medical TeleHealth; corporate wellness services through Bupa Wellness; eye care through Bupa Optical, and leading aged care facilities and services through Bupa Aged Care.

To find the best Bupa health insurance option that suits your needs, your can either compare health insurance or get a health insurance quote online.

Bupa Aged Care Services

Bupa Care Services (Bupa Care) is a leading operator of residential aged care facilities internationally. In Australia, Bupa Care is one of the largest providers of residential aged care, employing over 4,000 people across 47 facilities and working with around 4,000 residents to help them live longer, healthier, happier lives.

Bupa Care recognises and respects that each resident is a unique individual with a unique story, and a health characteristic that requires personalised care. Bupa Care is committed to meeting the personal needs of all residents. This individual focus and understanding gives us key insights into the health and care needs of older people and their families and the importance of healthy ageing, and fosters a true commitment to blending personalisation and professionalism to deliver leading-edge long-term care.

As part of a highly collaborative international care provider, Bupa Care is able to use its broad and deep knowledge of best-practice care delivery to benefit residents and help shape the care reform agenda.

In New Zealand, Bupa Care Services is one of the country's leading providers of care services. The team is passionate about helping older New Zealanders to get the most out of life, across 45 care homes which serve many communities, from Whangarei to Timaru. Services include respite, rehabilitative and mental healthcare, day care (ensuring people in the community can live independently) and dementia specialised dementia care.

Bupa Care Services in New Zealand also provides monitored alarms which help more than 13,000 New Zealanders stay safe and secure, in and around their own home. With the push of a button, the alarm monitoring team provides the help that is needed – 24 hours a day, 7 days a week, 365 days a year. Bupa New Zealand's 16 retirement villages offer independent living in a sociable and secure environment.

Bupa Medical TeleHealth

Living a longer, healthier, happier life is something we all hope for. Of course, as the four out of five Australians living with a chronic illness will testify, hope alone isn’t enough to make it happen. Which is why on 10 November 2010, Bupa Australia took a major step forward in helping people realise those hopes, with the launch of Bupa Medical TeleHealth.

A telephone based coaching service, Bupa Medical TeleHealth aims to combat the prevalence of chronic disease, and its cost to individuals and the health system, by coaching and empowering patients to have a more informed say in their treatment. It’s a tangible benefit to our members and the community at large and a powerful example of how we can operate as a partner in health.

The frontline of Bupa Medical TeleHealth is its team of health coaches — highly experienced nurses specially trained to deliver meaningful one-on-one guidance. They assist people in a variety of ways, helping them understand their condition, how their healthcare choices affect it and ways to change behaviour and achieve personal health goals. Coaches can also help people engage in more productive dialogue with their doctors and assist in navigating the health system effectively.

Far from simply creating an external resource, we’ve integrated Bupa Medical TeleHealth with — and tailored it to — the specific workings of the Australian healthcare system, enhancing a patient’s relationship with their doctor and health team.

Bupa Optical

Bupa Optical

In September 2010, Bupa Australia acquired Health Eyewear Pty Ltd, the two-year joint venture between Bupa Australia and Bupa Optical Pty Ltd. This was the culmination of our pursuit to provide members with better service and greater affordability for their optical needs.

Bupa now owns and operates 27 Bupa Optical outlets across five states. Not only does this give us a frontline position in helping all Australians achieve better vision, it also means we are able to reduce pressure on premium increases for optical services and provide members with even better value for money with lower out-of-pocket costs and No Gap experiences.

A seamless transition brought all 100 or so Bupa Optical employees into the Bupa fold, with the added benefit of now being supported by an international healthcare company committed to leading the local market in optical services. 

Bupa Wellness

Bupa Wellness

Peak Health Management is changing to Bupa Wellness. This is great news for our clients as we are combining over sixteen years in the corporate wellness industry, with global expertise, experience and decades of research to help our clients find a healthier workforce.

At Bupa Wellness we believe that healthier employees can lead to a healthier workforce. As your health partner, we can help provide your people with support when they are unwell, as well as a host of services to help them enjoy longer, healthier, happier lives.

We can also work with you to help you understand the wellbeing of your organisation. From here we can provide you with a number of options from a single service approach to an integrated wellness calendar of events to help you find a healthier workforce.

Here is an overview of some of the services we can bring to your workplace. They're bundled under four simple themes - healthier bodies, healthier minds, healthier culture and healthier places.


Healthier Bodies
  • Flu vaccinations
  • Heart health screen
  • Reflexology
  • Bone density screen
  • Iridology
  • Pedometer Challenge
  • Executive medicals
  • Massage
  • Skin checks
  • Vision screening
  • WorkHealth checks
Healthier Minds
  • Bupa Life Skills
  • Life coaching seminars
  • Brain training programs
Healthier Culture
  • Ergonomic assessments
  • Health promotion material
  • Onsite gym management
  • Healthy eating demonstrations
  • Health information
Healthier Places
  • Health and wellness seminars
  • Interactive ergonomic videos
  • Health events
  • Ergonomic assessments